https://bugs.kde.org/show_bug.cgi?id=403273
Bug ID: 403273
Summary: Not able to access files from the smartphone using
dolphin
Product: dolphin
Version: 18.04.3
Platform: Kubuntu Packages
OS: Linux
Status: REPORTED
Severity: critical
Priority: NOR
Component: bars: filter
Assignee: [email protected]
Reporter: [email protected]
Target Milestone: ---
SUMMARY:
Not able to access files from the smartphone using dolphin. If I am using USB
Debugger in the developer options from Android, the problem remains, however
using a other file manager it works perfectly! Error message: the process for
mtp protocol died unexpectedly
STEPS TO REPRODUCE
1. Install Kubuntu 18.10.
2. Plugg in Android 9 phone (Motorola X4).
3. Select File Manager from the phone.
4. Error message: "the process for mtp protocol died unexpectedly" and I cannot
access files.
5. Using USB debugger from the Android developer options does not work.
OBSERVED RESULT
Not able to retain my files.
EXPECTED RESULT
Using a other file manager it works fine, which would be excepted.
SOFTWARE/OS VERSIONS: Kubuntu 18.10
Windows:
MacOS:
Linux/KDE Plasma: ubuntu 18.10
(available in About System)
KDE Plasma Version: 5.13.5
KDE Frameworks Version: 5.50.0
Qt Version: 5.11.1
ADDITIONAL INFORMATION
Kubuntu x64, newly installed
AMD Ryzen 1700X
16GB DDR4 RAM
Motorola X4, Android 9
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