https://bugs.kde.org/show_bug.cgi?id=403273
Bug ID: 403273 Summary: Not able to access files from the smartphone using dolphin Product: dolphin Version: 18.04.3 Platform: Kubuntu Packages OS: Linux Status: REPORTED Severity: critical Priority: NOR Component: bars: filter Assignee: dolphin-bugs-n...@kde.org Reporter: legx...@protonmail.com Target Milestone: --- SUMMARY: Not able to access files from the smartphone using dolphin. If I am using USB Debugger in the developer options from Android, the problem remains, however using a other file manager it works perfectly! Error message: the process for mtp protocol died unexpectedly STEPS TO REPRODUCE 1. Install Kubuntu 18.10. 2. Plugg in Android 9 phone (Motorola X4). 3. Select File Manager from the phone. 4. Error message: "the process for mtp protocol died unexpectedly" and I cannot access files. 5. Using USB debugger from the Android developer options does not work. OBSERVED RESULT Not able to retain my files. EXPECTED RESULT Using a other file manager it works fine, which would be excepted. SOFTWARE/OS VERSIONS: Kubuntu 18.10 Windows: MacOS: Linux/KDE Plasma: ubuntu 18.10 (available in About System) KDE Plasma Version: 5.13.5 KDE Frameworks Version: 5.50.0 Qt Version: 5.11.1 ADDITIONAL INFORMATION Kubuntu x64, newly installed AMD Ryzen 1700X 16GB DDR4 RAM Motorola X4, Android 9 -- You are receiving this mail because: You are watching all bug changes.