https://bugs.kde.org/show_bug.cgi?id=410261

tus...@vista.aero changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REPORTED                    |NEEDSINFO
                 CC|                            |tus...@vista.aero
         Resolution|---                         |WAITINGFORINFO

--- Comment #1 from tus...@vista.aero ---
Hi,

As far as I know, I have painted with Krita for a couple of continuous hours
and could not reproduce what you have reported. Maybe it is some specific way
of painting (the brush engine and preset you use, the size of your canvas,
whether you turn on canvas acceleration, or the tablet you have) or the system
environment (software versions) that leads to this crash so we need more
detailed information to investigate into your problem. Also I recommend sending
a backtrace together with your report (on how to get one please see
https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw if you
are using Windows; on Linux, please use `gdb -p PID-OF-KRITA
LOCATION-TO-KRITA-BINARY` and then enter `thread apply all bt` --- you may need
to prepend `sudo` to the first command if it does not work). It will make the
investigation easier in some ways. 

Since there is little useful information currently in your report, I have
changed the status to `needsinfo`. For a better resolution of your problem, the
best way is to provide us with more detailed information on the crash. Thank
you for your understanding.

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