https://bugs.kde.org/show_bug.cgi?id=413387
Bug ID: 413387
Summary: Unable to unlock after wake up
Product: kscreenlocker
Version: unspecified
Platform: Neon Packages
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: greeter
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Target Milestone: ---
SUMMARY
Hi everyone,
I have a strange behavior when my laptop wake up from sleep mode. Like this bug
https://bugs.kde.org/show_bug.cgi?id=329076, the widget to enter the password
and then unlock the screen is missing, so I am unable to unlock. The clock is
visible (but not updated, the time is at when I put the laptop to sleep), the
login background too.
The mouse is moving, and the computer does not seem freezed, I can switch
between tty, but the widget ket missing. This a quite strange as the bug does
not occurs every time. Just a few once...
My laptop is a Dell E7470 with latest KDE Neon (KDE 5.17 et Ubuntu 18.04,
built-in Intel HD graphics), with an extra screen (which I think that might
cause the issue). Note that the bug does happens in my desktop computer (with
nVidia graphics card) or my second laptop (Lenovo with graphics card too).
STEPS TO REPRODUCE
1. Close the laptop to go in sleep mode
2. Open the laptop to wake up
3. The login widget is missing (sometimes)
OBSERVED RESULT
The widget to enter the password in order to unlock the computer desktop is
missing.
EXPECTED RESULT
I must be able to see the password widget every time.
SOFTWARE/OS VERSIONS
Windows:
macOS:
Linux/KDE Plasma: KDE Neon 5.17, Ubuntu 18.04
(available in About System)
KDE Plasma Version: 5.17
KDE Frameworks Version: 5.63.0
Qt Version: 5.13.1
ADDITIONAL INFORMATION
I found some logs in KSystemLog which might be suspicious, before I was unable
to unlock :
24/10/2019 13:10 pulseaudio [pulseaudio] module.c: Module
"module-switch-on-connect" should be loaded once at most. Refusing to load.
24/10/2019 13:10 pulseaudio [pulseaudio] module-gconf.c:
pa_module_load() failed
24/10/2019 13:10 pulseaudio [pulseaudio] backend-ofono.c: Failed to
register as a handsfree audio agent with ofono:
org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided
by any .service files
24/10/2019 13:10 spice-vdagent Cannot access vdagent virtio channel
/dev/virtio-ports/com.redhat.spice.0
24/10/2019 13:10 kernel uvcvideo 1-2:1.0: Entity type for entity
Extension 4 was not initialized!
24/10/2019 13:10 kernel uvcvideo 1-2:1.0: Entity type for entity
Extension 7 was not initialized!
24/10/2019 13:10 kernel uvcvideo 1-2:1.0: Entity type for entity
Processing 2 was not initialized!
24/10/2019 13:10 kernel uvcvideo 1-2:1.0: Entity type for entity Camera
1 was not initialized!
24/10/2019 13:10 kernel thermal thermal_zone7: failed to read out
thermal zone (-61)
24/10/2019 13:10 udisks2.service failed to load module mdraid:
libbd_mdraid.so.2: cannot open shared object file: No such file or directory
24/10/2019 13:10 udisks2.service Failed to load the 'mdraid' libblockdev
plugin
24/10/2019 13:10 colord.service failed to get session [pid 968]: Aucune
donnée disponible
24/10/2019 13:10 colord.service failed to get session [pid 968]: Aucune
donnée disponible
24/10/2019 13:10 colord.service failed to get session [pid 968]: Aucune
donnée disponible
24/10/2019 13:10 NetworkManager <warn> [1571915416.4732] Error: failed
to open /run/network/ifstate
24/10/2019 13:10 wpa_supplicant dbus: wpa_dbus_get_object_properties:
failed to get object properties: (none) none
24/10/2019 13:10 wpa_supplicant dbus: Failed to construct signal
24/10/2019 13:10 sddm-greeter QObject: Cannot create children for a
parent that is in a different thread.
(Parent is SDDM::GreeterApp(0x7ffccc97a0d0), parent's thread is
QThread(0x55ceff014980), current thread is QThread(0x55ceff098de0)
24/10/2019 13:10 sddm-greeter QObject: Cannot create children for a
parent that is in a different thread.
(Parent is SDDM::GreeterApp(0x7ffccc97a0d0), parent's thread is
QThread(0x55ceff014980), current thread is QThread(0x55ceff098de0)
24/10/2019 13:10 sddm-greeter QObject: Cannot create children for a
parent that is in a different thread.
(Parent is SDDM::GreeterApp(0x7ffccc97a0d0), parent's thread is
QThread(0x55ceff014980), current thread is QThread(0x55ceff098de0)
24/10/2019 13:10 sddm-greeter QObject::installEventFilter(): Cannot
filter events for objects in a different thread.
24/10/2019 13:10 sddm-greeter Cannot watch QRC-like path
":/icons/hicolor/index.theme"
24/10/2019 13:10 sddm-greeter Hunspell dictionary is missing for
"fr_FR" . Search paths ("/usr/share/qt5/qtvirtualkeyboard/hunspell",
"/usr/share/hunspell", "/usr/share/myspell/dicts")
24/10/2019 13:10 kernel kauditd_printk_skb: 17 callbacks suppressed
24/10/2019 13:10 NetworkManager <warn> [1571915422.9354] device
(wlp1s0): No agents were available for this request.
Thank you very much and keep up the good work !
Have a nice day,
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