https://bugs.kde.org/show_bug.cgi?id=427782
Bug ID: 427782
Summary: make Crash Reporting Assistant actually give people
the feeling they help
Product: neon
Version: unspecified
Platform: Neon Packages
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: general
Assignee: neon-b...@kde.org
Reporter: u.a...@zoho.com
CC: j...@jriddell.org, neon-b...@kde.org, sit...@kde.org
Target Milestone: ---
Created attachment 132399
--> https://bugs.kde.org/attachment.cgi?id=132399&action=edit
crash reporting assistant step in question
in Crash Reporting Assistant I am asked "Please select which additional
information you can provide:"; I selected "What I was doing when the
application 'Dolphin' crashed" but I am not offered any opportunity to enter
this information as text.
Secondly, for that Dolphin crash, CRA was not able to install debug symbols.
I am no Linux developer nor Linux expert and knowing which, even knowing of apt
itself, debug package (name!) I would have to apt-get is beyond the
capabilities of most users targeted by nice UI such as of your KDE neon and
even if they knew, they might expect things to work and can not be bothered to
wade through further multiple steps.
People thinking they can help and spending time with CRA should be encouraged
and supported. Currently ending the wizard with "... does not contain enough
information to be helpful" is not comforting.
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