https://bugs.kde.org/show_bug.cgi?id=436269
Bug ID: 436269
Summary: Not able to launch after upgrading from 20.12.3 to
21.04.0 under Windows
Product: kdenlive
Version: 21.04.0
Platform: Microsoft Windows
OS: Other
Status: REPORTED
Severity: normal
Priority: NOR
Component: Installation
Assignee: vpi...@kde.org
Reporter: wzc782970...@gmail.com
Target Milestone: ---
SUMMARY
Not able to launch after upgrading from 20.12.3 to 21.04.0 under Windows, using
the installer.
STEPS TO REPRODUCE
1. Get the 20.12.3 version installed using the 20.12.3 version installer
2. Install the 21.04.0 version using the installer
3. Try launch kdenlive.exe
OBSERVED RESULT
After the splash screen, there is a dialog that says it's crashed last time and
asks if I need to reset the config file. If choose Yes, the dialog will be
shown again and again, if choose No, the dialog disappeared and the
kdenlive.exe process also disappeared (seems exited or crashed).
EXPECTED RESULT
The program can launch.
SOFTWARE/OS VERSIONS
Windows: 10 Home, 2H12, 19042.928
ADDITIONAL INFORMATION
System language: Simplified Chinese
Installer Hash:
7c397da79f3006eef17a6c4dc0511fc1e6752f4d19f1007859ead2c3f8eea0ad
*kdenlive-21.04.0.exe
Graphics Card: Intel(R) UHD Graphics 630 (It's a dual graphics card laptop, but
it will use Integrated graphics by default, which is the Intel one)
I also use Arch with KDE and already upgraded to kdenlive 21.04.0. It works
fine. Not sure if this information could help.
I'm not sure what other information needs to be provided so let me know if you
need any additional information.
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