https://bugs.kde.org/show_bug.cgi?id=438649
--- Comment #28 from Amnon <[email protected]> --- (In reply to Amnon from comment #0) > I installed a fresh UBUNTU 20.04 on my DELL XPS 13 9310 today. > > Then I registered some fingerprints on the device (on the default > Gnome-style desktop). > > The fingerprint login worked well several times. > > After that I installed KUBUNTU-full, using the terminal command. > > Now I have both PLASMA and UBUNTU options to log into, but the **fingerprint > reader does not work !!!** > > The sequence of activities indicates that the error is in the KUBUNTU code. > > Please help! > > > STEPS TO REPRODUCE > 1. logout > 2. place finger on FP reader > 3. > > OBSERVED RESULT > nothing happens > > > EXPECTED RESULT > log in > > > > > SOFTWARE/OS VERSIONS > Windows: > macOS: > Linux/KDE Plasma: > (available in About System) > KDE Plasma Version: > KDE Frameworks Version: > Qt Version: > > ADDITIONAL INFORMATION (In reply to Amnon from comment #27) > (In reply to zzrakic from comment #25) > > Since you encountered errors after changing settings inside BIOS they should > > disappear after changing back to what they were before. > > > > Enabling fingerprint login shouldn't freeze your computer, in worst case I > > would expect you to not be able to log in with fingerprint. > > After you show what is inside /etc/pam.d/sddm we can see is there something > > with the configuration. > > > > It would be probably be best to configure this manually as I instructed > > earlier (in case the first option didn't work). > > @zzrakic: > > I tried to enable the FP reader in the BIOS. The result was that I was *not > able to log in !!!* > I got the error messages twice, then the login screen, but after entering > the password the machine froze. > So I had to manually reboot usong the opower button. > Then F2 => BIOS => disable FP reader. > See the uploaded screenshots (video and stills). > For now I have a woking system (and only the annoying but possibly harmless > error messages upon booting). > Will send you the copies of the various files you requested. > Not doint anything else for now (for fear of catastrophy). Here is a link to the zip file with the screenshots: https://drive.google.com/file/d/1zD9l_ukvRLOWQGOBp-Qao_M65q7TRxJY/view?usp=sharing -- You are receiving this mail because: You are watching all bug changes.
