https://bugs.kde.org/show_bug.cgi?id=464397
Bug ID: 464397
Summary: Closing NeoChat when it doesn't have proper network
connection will cause all account disappear
Classification: Applications
Product: NeoChat
Version: unspecified
Platform: Compiled Sources
OS: All
Status: REPORTED
Severity: major
Priority: NOR
Component: General
Assignee: fe...@posteo.de
Reporter: wzc782970...@gmail.com
CC: c...@carlschwan.eu
Target Milestone: ---
SUMMARY
Closing NeoChat when it doesn't have proper network connection will cause all
existing accounts disappear, thus when next time launching NeoChat, it will ask
user to login in account as the account(s) never logged in.
This might happen when the end user have a bad network connection, and this
might also happen when the user have a good network connection but the matrix
homeserver is down.
STEPS TO REPRODUCE
1. When NeoChat complain about the network connection
2. Close NeoChat
3. (when the network or homeserver is back online) Launch NeoChat again
I'm not sure if it can be stable reproduced but I have already faced that issue
2 times and my workmate also got this issue as well. Since I don't know a
proper way to "backup" existing account login token/information so prefer not
to try to reproduce this bug intentionally, but these might be able to help
developers to reproduce:
- Run a test matrix server locally and use NeoChat to connect to the server,
stop the server to simulate homeserver downtime.
- Using a Wi-Fi connection, disconnect the Wi-Fi to simulate bad network.
- Setting up a local socks5 proxy via `ssh -D` and set this as proxy in
NeoChat, then stop `ssh -D` to simulate bad network.
- Using a cable connection, unplug the cabel to simulate bad network.
OBSERVED RESULT
When re-launch NeoChat, all previous existing logined accounts disappeared,
user will need to login them again.
EXPECTED RESULT
All accounts are still there when re-launch NeoChat. Additionally, if the
network is still unreachable when user re-launch NeoChat, it should still keep
all existing accounts.
SOFTWARE/OS VERSIONS
both master build and nightly version, not related to OS, but already got this
issue on both Windows and Linux.
ADDITIONAL INFORMATION
Let me know if you need any additional information
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