Hi, > a) use the "needinfo" flag instead of the NEEDINFO status. > > This is implemented on various instances of bugzilla (mozilla.org, > redhat.com, opensuse.org) and allows the requester to set a needinfo on one > or more specific user.
+1 > b) change back the initial state from UNCONFIRMED to NEW. > > This was the default until Bugzilla 3. But Many of our developers don't > really use the UNCONFIRMED->CONFIRMED transition and this confuses the > users. Moreover, NEW is still the initial status on various bugzilla > instances. I would introduce an ASSIGNED state so that developers that want > to mark that they have acknowledged it and they are going to work on it can > do it. +1 Best Regards, sandro
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