On 2021-06-19 16:21, Nate Graham wrote:
Hello everyone!
Some time ago, we instituted a restriction preventing normal Bugzilla
users from being able to change the Severity field of Bugzilla
tickets. The reason for this change was to stop users with excessive
ego from marking their own tickets and tickets they care deeply about
as having the "critical" Severity level.
However due to technical limitations in Bugzilla, we were unable to
prevent users from setting the Severity to "critical" (or anything
else) at the moment they create the bug report, which introduced the
odd situation of a user who accidentally sets the Severity level
incorrectly by mistake being unable to correct the mistake!
This policy also prevents volunteer bug triagers from correcting the
Severity level of miscategorized tickets (e.g. marking crashes as
"crash" and feature requests as "wishlist") without being specifically
granted permission by sysadmins, Christoph Feck, or me. This is a
barrier to participation in bug triage.
My sense is that this policy created more problems than it solved, and
it did not even succeed in solving the original problem anyway. I
would like to propose letting unprivileged Bugzilla users change the
Severity field once again. The priority field would still be
restricted to privileged users.
I am for this proposal.
In the case of "problematic" bug reports, the severity level
changes are in my eyes the smaller issues compared to the
discussions that normally are done in such bugs that
shave away the good will of our developers/bugsquashers.
Greetings
Christoph
--
Ignorance is bliss...
https://cullmann.io | https://kate-editor.org
