On Tuesday 02 April 2013 17:54:41 Myriam Schweingruber wrote: > Hi Martin, > > On Tue, Apr 2, 2013 at 5:03 PM, Martin Gräßlin <[email protected]> wrote: > > On Tuesday 02 April 2013 15:22:19 Aurélien Gâteau wrote: > .... > > > What we are missing is a way to escalate problems. A special mailing list > > where users can mail to and members from the KDE community moderate and > > delegate to the developers. This could also handle things like "We are > > sorry to tell you that Kopete is nowadays unmaintained and recommend you > > to switch to the excellent software provided by the KDE Telepathy team" > > Which does exist since a very long time already: [email protected] I didn't know that bug squad is also for that. At least the info about Bug Squad I looked up in our wikis doesn't indicate that this is a task.
Also I wouldn't know how a user would find out that it's best to contact bug squad if that's the best approach. Maybe that's something which we could make more obvious to users? Info on bugs.kde.org? Document in wiki? Include a link in the footer of each bugzilla mail? "Need help with bug reporting: contact the bug squad". Might even be nice to draw in some fresh blood ;-) -- Martin Gräßlin
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