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http://bugs.kde.org/show_bug.cgi?id=121272
------- Additional Comments From spam_ebay_al edpnet be 2008-01-04 14:08
-------
I experienced recently the same problem as described in bug 99460 (which was
closed before as "duplicate" of this one), and even before having moved or
copied large number of messages. I lost the messages as well, including some
important ones.
I have the rights on the folders , I deleted the indices without
improvements, recreated the folders (even with a different format, and changing
name) from inside KMail, still the same - I verified also that it is not a
problem of communication with the server, the server is sending the message
contents correctly.
At least in my case, it is not a single e-mail that has the problem, some
old e-mails were lost for this, but also any new e-mail received on a certain
account and thus automatically routed to a folder gets the same problem: this
even after I deleted the messages with "unknown" situation (which using the
maildir format I could see were effectively empty, 130 or so bytes) and created
a new folder.
It looks to me like the problem is when Kmail creates the temporary file in
which he puts the mails while downloading them as well as in parsing the
contents of the e-mails (both when in maildir folders, indivually registered,
and in mbox format, since I had the same problem in both cases). I even created
completely from scratch an empty new folder, without copying any mail from
previous folders, and directed there the mails from the account with the
problem - same thing, the messages are directly "Unknown" and empty even before
I try to see the contents (i.e. in the messages list pane).
I have now a mix of maildir and mbox directories, but when I started
experiencing the problem I had only mbox folders.
I had tried to create a IMAP connection to an extra account just before the
problem started, but I had already deleted that connection when the problem
started. I also tried deleting the index file that was still in the directory
indicated in comment number 17, but with no luck.
This is a big bug, if you cannot reproduce it, ask for collaboration in
testing by the people that are experiencing it. After many people have
signalled it with different bug numbers, "solving" the other cases with a
"duplicate" label and then saying it is "uncornfirmed", so that there is almost
a guarantee the problem will not be dealt with, is in line with the worst
practices of some companies often criticised by supporters of open source.
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