The Future is changing track. The pioneer of organised retail in India, the 
Kishore Biyani-promoted Future Group has altered its strategy. From mass to 
class, the aspirational top-end consumers, to be specific. The undisputed king 
of Indian retail tells ET that he will focus more on the group's fashion-driven 
retail formats like Pantaloon and the latest, Ethnicity, to achieve a turnover 
of Rs 10,000 crore in 2008-09. Mr Biyani insisted that slowdown is not 
reflecting from consumer spend. Excerpts: 

Despite retail slowdown, you have launched yet another format Ethnicity. What 
makes you so sure that the concept will click? 

Who says there is a slowdown? Although the environment looks gloomy, the Indian 
consumer is spending on FMCG, consumer durables and garments. Sales do not drop 
even if the sentiment is negative. Roti, kapda, makaan are essentials and 
consumer does not stop buying them. 

Ethnicity is targeted at the aspiring urban Indian consumer who is looking for 
exclusive ethnic product-mix during marriages and festivals. It is an attempt 
to go back to our roots and create a niche category of ethnic wear and products 
like mojris, semi-precious jewellery, handbags, home decor products, 
handicraft, etc. 

With brands deserting Ahmedabad and two Big Bazaar outlets closing down, are 
the times too challenging? Do you see a retail graveyard here? 

It is a wrong presumption. With Nano happening in Gujarat, there is so much 
positivity around the state. If Nano can happen, so can Ethnicity. As it is, 
the success rate of any brand is 20-30%. While we had to wrap up one of the 
stores because of high rentals and another because we targeted the wrong 
consumer, we are expanding other formats (in Ahmedabad). 

We have plans to set up eight Ethnicity stores across India in the next two 
years at Rs 8 crore per store spread over 25,000-30,000 square feet. 
Considering the urban poor customer is devoid of aspiration, a Big Bazaar would 
not click with them. At the same time, we have realised that we have to focus 
more on fashion even in Big Bazaar outlets to draw the aspirational `India One' 
customer. (Future has re-categorised its target segment under India One, India 
Two and India Three.) 

You are known to experiment with different retail formats. Which one has been 
your favourite? 

All formats launched by the group are close to my heart. At this point in time, 
Ethnicity and Pantaloon are my favourite formats. That's where the money is. 
Pantaloon is overachieving its target. We expect to record a turnover of Rs 
10,000 crore in 2008-09 compared to Rs 6,500 crore in the last fiscal. 



Ethnicity alone would fetch us revenues worth Rs 25 crore in the first year of 
operation. 
How have real estate prices hit you? 

Real estate scenario in a city like Ahmedabad is not inhibiting. In fact, 
realtors are so welcoming that they let us set shop without expecting any 
rentals for the first six months. We will add 5-6 million square feet of retail 
space in the near future. 

There was a simultaneous boom in retail and aviation sectors. Now that the 
crisis looms over aviation sector, do you expect retail to be hit sometime 
soon? Could retail sector expect lay-offs? 

Growth is important to avoid such stagnation. We believe that retail is booming 
and so there is no question of lay-off at this point. While investors like 
lay-offs (as it cuts down on the expenditure), promoters believe otherwise. One 
has to strike the right balance between the capitalist and socialist 
ideologies. I am a mix of both. A socialist-capitalist and vice-versa. 

After Ethnicity, what next? 

We are going to open the first stand-alone outlet of John Miller in Mumbai on 
Friday. The outlet will be located at Kala Ghoda and at the same store where I 
had started my first journey as an apparel supplier. 





http://economictimes.indiatimes.com/articleshow/msid-3610668,flstry-1.cms

A graceful taunt is worth a thousand insults.
~Louis Nizer~








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