3G: Unique IDs for a billion-plus Indians 






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- Ramesh Sharma 
 
3G technology can revolutionise education. 

Vivek Mohan 


I had earlier shared my thoughts on how 3G technology can facilitate business 
in India. However, for India to gain the global leadership in this domain, we 
need to create an ecosystem of operators, vendors and regulators who work in 
tandem to usher in the next wave of revolution in the telecom industry. We need 
to take leadership for "Bottom of Pyramid" customers, to define and satisfy the 
needs of the emerging markets instead of looking to the developed world for 
cues. 

Telecom vendors are of three kinds:

Infrastructure providers: Typically, global-scale MNCs provide the electronics 
(active infrastructure). While global and local players share the market for 
passive infrastructure (towers, shelters etc), the vendors compete on features, 
price and speed of execution. In most cases, the products are similar to those 
used elsewhere. There is little or zero adaptation for Indian market.

Applications and content providers: These are typically small Indian companies 
active in services such as SMS and ring-tones, leveraging the film industry for 
content. Currently very little India-specific content is available. However, 
there have been recent attempts to provide unique content such as devotional 
videos, weather, crop reports and so on.

Devices: These are typically global companies with global products that compete 
on factors such as looks and features. There have been recent efforts to adapt 
these products to Indian conditions. For example, phones that double as radios 
or flashlights are designed for India or other emerging markets and they have 
proved popular. 

My view is that we are late to the infrastructure game. However, given our 
strengths in software as well as dynamic device services, we can shape a whole 
new ecosystem for India and the developing market. 

Let's explore a few ways in which 3G mobile telephony can transform lives - 
these applications offer pan-India coverage, fast and reliable data connection, 
and video streaming. 

National Id Number 


For the first time in our history, we have nearly 400 million unique numbers 
for our citizens, namely mobile phone numbers. We can easily leverage this to 
fulfil a longstanding need, namely national ID numbers for citizens. We need a 
few forward-thinking vendors to create massive, scalable, secure applications 
that allow pooling of numbers across all vendors in a nationwide database that 
can be tracked and updated as needed. This would also function as a security 
net that covers all people across time and location.

In the West, these applications were created before the advent of mobile 
numbers; hence, there are two separate entities for these. In India, as well as 
other emerging markets, we could perhaps use only one as this will be more 
cost-effective. We could even have a public-private partnership do this. 

My guess is mobile numbers today greatly surpass PAN cards or even Voter's ID 
cards. With the steady addition of nearly 9-10 million subscribers every month, 
it is projected that within the next two years each family will have one phone 
or a unique number! 

Hence, mobile numbers can actually become India's social security or national 
ID numbers. It can be used to track and database information, including details 
such as a person's spending habits, credit history and so on. 

In my view, this market alone has a whopping financial potential. 

Universal Education 


Over 45 per cent of the Indian population is uneducated, with the majority 
living in rural areas that lack proper schools or teachers and have very 
limited government investment. 

The 3G mobile telephony can revolutionise education by providing universal 
access to world-quality teachers. It can help set up primary education with 
flexi-timings; this would allow people to study at timings suited to their 
convenience. It's heartening that existing telecom operators have already begun 
to push this idea in recent TV commercials. 

This is a major area where individual entrepreneurs can set up the 
infrastructure in different villages and sectors. This would also call for the 
creation of specific devices such as thin client TV screens powered by solar or 
other viable alternative energy source. 

Banking and M-Commerce 


Mobile commerce is a reality today with online bill payments and shopping. With 
enhanced video features through 3G, M-commerce can flourish by reaching out to 
specific audience groups based on gender, area and even location. Mobile 
advertising can be optimised using specified demography or location - for 
example, targeted promotions at a shopping mall leading to click-through sales. 

In rural communities and other places with no banking infrastructure, mobile 
money transfers can prove a boon. 

Even in urban areas, land phones are increasingly likely to be replaced by 
mobile phones. Philippines, for instance, already has a thriving money 
transfers business between its diaspora and the local population.

M-banking, if popularised, can easily turn into a $2-5 billion market both 
among the urban and rural population. Such applications not only generate 
additional revenue but also job opportunities and entrepreneurial ventures.

M-commerce for the rural/Bottom of Pyramid population can do the same. Brazil 
already has internet-enabled locations where people gather and view pictures, 
order stuff and pick it up later, sometimes even after a few days. 

This would ensure that the rural population has access to the same quality 
products as those in urban areas, and with lower pricing! The reverse works 
too: real-time auction of produce - instead of farmers driving to mandis they 
could display their produce online and use special devices for capturing 
essential quality parameters of their merchandise.

Traffic Monitoring 


Another key infrastructure that is in disarray in a rapidly developing India 
are the highways and city roads that carry voluminous traffic. With the entry 
of low-price and fuel-efficient cars, the situation is expected to worsen in 
the coming years. 

The 3G mobile technology promises help. Emerging technologies, such as those at 
Bell Labs, use cell phones, near-field radio and 3G access to inexpensively 
detect congestion points as well as travel times. 

This information can reach users via Web sites, SMS and other 3G-enabled mobile 
applications to help decide on the best travel routes and thereby evenly 
distribute the city traffic.

I believe that 3G technology can do for India what highways did for the US 
economy and the Internet did for the world as a whole by providing ubiquitous 
access to information and social networks over the phone. 

The reason is simple. India as a whole has much better mobile (GSM/CDMA) 
penetration than computers. And 3G can power the mobile phones with high-speed 
internet access. 

Hence, a 3G phone is likely the place where many people will for the first time 
access Internet in its full multimedia glory.

(The author is Country Head, Alcatel-Lucent India. The views are personal. 
[email protected]) 

(This is the second of a four-part series on 3G. The first part appeared on 
January 16.) 
http://www.thehindubusinessline.com/2009/01/23/stories/2009012350400900.htm
ekamber


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