This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1928300
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1928300
Title:
install freezes on Acer Aspire 3 A317-33-P4X1
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi,
I have issues with many linux systems on this new Acer. Windows was
working fine. I installed Windows to upgrade to the latest BIOS
version.
When installing Linux, sometimes I succeed. But when running the
system, it freezes / hangs after a couple of minutes. I tried: Ubuntu,
Lubuntu, EndavourOS, Mangaro, ...
Now I am back on Ubuntu 21.04. The install hangs with "frozen state
error detected" see screen print 1 attached. The second screen shot
shows the messages, when I go to the live_usb system.
I collected via "ubuntu-bug linux" the following information.
Thx for taking a look.
Best regards,
Jochen
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