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While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 2019013
and then change the status of the bug to 'Confirmed'.
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2019013
Title:
Audio stops working in kernel 5.15.0-71-generic on ASUS Zenbook
Status in linux package in Ubuntu:
Incomplete
Bug description:
I've been using audio on a ASUS Zenbook for about 2 years now without
problems.
I recently switched from kernel 5.15.0-70 to 5.15.0-71 - and suddenly
I have severe audio problems: playback or record stops after a while,
or it stops working more or less immediately when I plugin my headset.
Really annoying during web meetings ;-)
I switched back to 5.15.0-70 and it works fine as always.
I reported the issue to kernel.org already as
https://bugzilla.kernel.org/show_bug.cgi?id=217409#c2, but got the
information that as this is a vendor kernel, I should report it here
as well, as there might be patches in place.
Is 5.15.0-71-generic based on the 5.15.71 kernel or on a different
version?
Operating System: Linux Mint 20.3
Kernel Version: 5.15.0-71-generic
Processors: 8 × Intel® Core™ i7-10510U CPU @ 1.80GHz
❯ apt policy linux-image-5.15.0-71-generic
linux-image-5.15.0-71-generic:
Installiert: 5.15.0-71.78~20.04.1
Installationskandidat: 5.15.0-71.78~20.04.1
Versionstabelle:
*** 5.15.0-71.78~20.04.1 500
500 http://ftp.uni-mainz.de/ubuntu focal-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu focal-security/main amd64
Packages
100 /var/lib/dpkg/status
❯ inxi -MmCA
Machine: Type: Convertible System: ASUSTeK product: ZenBook
UX562FAC_UX562FA v: 1.0 serial: <superuser/root required>
Mobo: ASUSTeK model: UX562FAC v: 1.0 UEFI: American Megatrends v:
UX562FAC.304
date: 05/06/2020
Memory: RAM: total: 15.45 GiB used: 8.20 GiB (53.1%)
CPU: Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT
MCP L2 cache: 8192 KiB
Speed: 3901 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 3824
2: 3863 3: 3842 4: 2246 5: 2613 6: 2613 7: 3551
8: 3126
Audio: Device-1: Intel driver: snd_hda_intel
Sound Server: ALSA v: k5.15.0-70-generic
❯ arecord -l
**** Liste der Hardware-Geräte (CAPTURE) ****
Karte 0: PCH [HDA Intel PCH], Gerät 0: ALC294 Analog [ALC294 Analog]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
❯ aplay -l
**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: PCH [HDA Intel PCH], Gerät 0: ALC294 Analog [ALC294 Analog]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 3: HDMI 0 [HDMI 0]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 7: HDMI 1 [HDMI 1]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 8: HDMI 2 [HDMI 2]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 9: HDMI 3 [HDMI 3]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 10: HDMI 4 [HDMI 4]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
❯ lspci -v | grep -i audio
00:1f.3 Audio device: Intel Corporation Device 02c8 (prog-if 80)
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