*** This bug is a duplicate of bug 1875756 ***
https://bugs.launchpad.net/bugs/1875756
** This bug has been marked a duplicate of bug 1875756
Qualcomm Atheros QCA9377 [168c:0042] Subsystem [1028:1810] Wi-Fi not enabled
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https://bugs.launchpad.net/bugs/1683577
Title:
QCA9377 WIFI does not work
Status in linux package in Ubuntu:
Incomplete
Bug description:
My laptop, acer E5-575-53EJ, sometimes boots without wifi connection being
detected.
Restarting the network-manager sometimes fixes the problem.
dmesg | grep ath shows the kernel log.
The system finishes booting at 12.x seconds with no wifi connections.
Network-manager is restarted around 3x seconds and connection is established
around 78.x seconds.
Then firmware crashed at 624 seconds, followed by a successful recovery.
At 915.x seconds a suspend is attempted, followed by a restart of
network-manager scheduled by systemd. Connect was lost.
Launching Wicd network manager recovers the connection, but the
network-manager shows nothing.
Ubuntu: 17.04,
kernel: 4.10.0-19-generic
Firmware:
I tired the qca firmware at
https://github.com/kvalo/ath10k-firmware/tree/master/QCA9377/hw1.0 .
all three files have the same md5 as the one installed by default.
Hardware:
02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless
Network Adapter (rev 31)
[ 0.177594] pci 0000:02:00.0: [168c:0042] type 00 class 0x028000
[ 0.177626] pci 0000:02:00.0: reg 0x10: [mem 0xb1000000-0xb11fffff 64bit]
[ 0.177800] pci 0000:02:00.0: PME# supported from D0 D3hot D3cold
[ 0.177871] pci 0000:02:00.0: System wakeup disabled by ACPI
Additional info: When this laptop was running 1.23 bios, linux has reported
repeated PCIE errors. I upgraded bios to 1.25 and PCIE errors are gone, however
wifi does not improve.
[ 1.917547] ath10k_pci 0000:02:00.0: pci irq msi oper_irq_mode 2 irq_mode
0 reset_mode 0
[ 2.196931] ath10k_pci 0000:02:00.0: Direct firmware load for
ath10k/pre-cal-pci-0000:02:00.0.bin failed with error -2
[ 2.196945] ath10k_pci 0000:02:00.0: Direct firmware load for
ath10k/cal-pci-0000:02:00.0.bin failed with error -2
[ 2.198777] ath10k_pci 0000:02:00.0: qca9377 hw1.1 target 0x05020001
chip_id 0x003821ff sub 11ad:08a6
[ 2.198779] ath10k_pci 0000:02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 2.199128] ath10k_pci 0000:02:00.0: firmware ver WLAN.TF.1.0-00267-1 api
5 features ignore-otp crc32 79cea2c7
[ 2.264639] ath10k_pci 0000:02:00.0: board_file api 2 bmi_id N/A crc32
93da0176
[ 4.066350] ath10k_pci 0000:02:00.0: htt-ver 3.1 wmi-op 4 htt-op 3 cal otp
max-sta 32 raw 0 hwcrypto 1
[ 4.071835] ath: EEPROM regdomain: 0x69
[ 4.071835] ath: EEPROM indicates we should expect a direct regpair map
[ 4.071837] ath: Country alpha2 being used: 00
[ 4.071837] ath: Regpair used: 0x69
[ 4.076946] ath10k_pci 0000:02:00.0 wlp2s0: renamed from wlan0
[ 8.562060] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 12.760910] ath: EEPROM regdomain: 0x8348
[ 12.760911] ath: EEPROM indicates we should expect a country code
[ 12.760912] ath: doing EEPROM country->regdmn map search
[ 12.760913] ath: country maps to regdmn code: 0x3a
[ 12.760914] ath: Country alpha2 being used: US
[ 12.760914] ath: Regpair used: 0x3a
[ 12.760915] ath: regdomain 0x8348 dynamically updated by country IE
[ 22.051491] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 22.052023] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 22.052471] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 22.092738] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 22.195128] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 32.478247] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 39.400234] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 50.115130] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 50.577978] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 55.781520] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 55.884352] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 63.402603] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 68.063646] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 68.526311] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 76.300734] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 76.557875] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 79.876632] ath: EEPROM regdomain: 0x8348
[ 79.876632] ath: EEPROM indicates we should expect a country code
[ 79.876633] ath: doing EEPROM country->regdmn map search
[ 79.876633] ath: country maps to regdmn code: 0x3a
[ 79.876634] ath: Country alpha2 being used: US
[ 79.876634] ath: Regpair used: 0x3a
[ 79.876635] ath: regdomain 0x8348 dynamically updated by country IE
[ 624.156177] ath10k_pci 0000:02:00.0: firmware crashed! (uuid
bf526e81-5227-4645-969c-085d34525169)
[ 624.156238] ath10k_pci 0000:02:00.0: qca9377 hw1.1 target 0x05020001
chip_id 0x003821ff sub 11ad:08a6
[ 624.156255] ath10k_pci 0000:02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 624.158628] ath10k_pci 0000:02:00.0: firmware ver WLAN.TF.1.0-00267-1 api
5 features ignore-otp crc32 79cea2c7
[ 624.160240] ath10k_pci 0000:02:00.0: board_file api 2 bmi_id N/A crc32
93da0176
[ 624.160262] ath10k_pci 0000:02:00.0: htt-ver 3.1 wmi-op 4 htt-op 3 cal otp
max-sta 32 raw 0 hwcrypto 1
[ 624.162288] ath10k_pci 0000:02:00.0: firmware register dump:
[ 624.162294] ath10k_pci 0000:02:00.0: [00]: 0x05020001 0x000015B3
0x00985B3A 0x00955B31
[ 624.162297] ath10k_pci 0000:02:00.0: [04]: 0x00985B3A 0x00060730
0x00000004 0x00000000
[ 624.162301] ath10k_pci 0000:02:00.0: [08]: 0x00955A00 0x00438A0C
0x004510FC 0x00420970
[ 624.162304] ath10k_pci 0000:02:00.0: [12]: 0x00000009 0x00000000
0x00952CD0 0x00952CE6
[ 624.162307] ath10k_pci 0000:02:00.0: [16]: 0x00952CC4 0x0091080D
0x00000000 0x00000000
[ 624.162310] ath10k_pci 0000:02:00.0: [20]: 0x40985B3A 0x0040E788
0x00400000 0x00421888
[ 624.162313] ath10k_pci 0000:02:00.0: [24]: 0x809BF546 0x0040E7E8
0x00426470 0xC0985B3A
[ 624.162316] ath10k_pci 0000:02:00.0: [28]: 0x809B90D8 0x0040E958
0x00000018 0x0042EA0C
[ 624.162319] ath10k_pci 0000:02:00.0: [32]: 0x809B859A 0x0040E9A8
0x0040E9CC 0x00428D74
[ 624.162322] ath10k_pci 0000:02:00.0: [36]: 0x8091D252 0x0040E9C8
0x00000000 0x00000001
[ 624.162325] ath10k_pci 0000:02:00.0: [40]: 0x809EDD7B 0x0040EA78
0x00437544 0x00429428
[ 624.162328] ath10k_pci 0000:02:00.0: [44]: 0x809EB6A6 0x0040EA98
0x00437544 0x00000001
[ 624.162332] ath10k_pci 0000:02:00.0: [48]: 0x80911210 0x0040EAE8
0x00000010 0x004041D0
[ 624.162335] ath10k_pci 0000:02:00.0: [52]: 0x80911154 0x0040EB28
0x00400000 0x00000000
[ 624.162337] ath10k_pci 0000:02:00.0: [56]: 0x8091122D 0x0040EB48
0x00000000 0x00400600
[ 626.151981] ath10k_pci 0000:02:00.0: device successfully recovered
[ 915.588782] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 915.589236] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 915.590017] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 915.590411] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 915.656260] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 927.591541] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 927.694493] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 932.042186] ath: EEPROM regdomain: 0x8348
[ 932.042186] ath: EEPROM indicates we should expect a country code
[ 932.042187] ath: doing EEPROM country->regdmn map search
[ 932.042187] ath: country maps to regdmn code: 0x3a
[ 932.042188] ath: Country alpha2 being used: US
[ 932.042188] ath: Regpair used: 0x3a
[ 932.042188] ath: regdomain 0x8348 dynamically updated by country IE
[ 933.156208] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 933.156738] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 933.224851] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 933.327286] ath10k_pci 0000:02:00.0: no channel configured; ignoring
frame(s)!
[ 939.611019] ath: EEPROM regdomain: 0x8348
[ 939.611022] ath: EEPROM indicates we should expect a country code
[ 939.611023] ath: doing EEPROM country->regdmn map search
[ 939.611025] ath: country maps to regdmn code: 0x3a
[ 939.611027] ath: Country alpha2 being used: US
[ 939.611028] ath: Regpair used: 0x3a
[ 939.611030] ath: regdomain 0x8348 dynamically updated by country IE
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dxin 1759 F.... pulseaudio
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
HibernationDevice: RESUME=UUID=3a61dd24-2c20-464b-bf52-79af9b66e9ad
InstallationDate: Installed on 2017-02-25 (52 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b571 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic.efi.signed
root=UUID=da6f0c60-1c1e-4491-b7f7-95bea77d1c2e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: Upgraded to zesty on 2017-04-15 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/03/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.25
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.25
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.25:bd03/03/2017:svnAcer:pnAspireE5-575:pvrV1.25:rvnAcer:rnIronman_SK:rvrV1.25:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-575
dmi.product.version: V1.25
dmi.sys.vendor: Acer
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dxin 1759 F.... pulseaudio
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
HibernationDevice: RESUME=UUID=3a61dd24-2c20-464b-bf52-79af9b66e9ad
InstallationDate: Installed on 2017-02-25 (52 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b571 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic.efi.signed
root=UUID=da6f0c60-1c1e-4491-b7f7-95bea77d1c2e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: Upgraded to zesty on 2017-04-15 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/03/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.25
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.25
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.25:bd03/03/2017:svnAcer:pnAspireE5-575:pvrV1.25:rvnAcer:rnIronman_SK:rvrV1.25:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-575
dmi.product.version: V1.25
dmi.sys.vendor: Acer
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
InstallationDate: Installed on 2017-02-25 (52 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
Tags: zesty
Uname: Linux 4.11.0-041100rc7-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to zesty on 2017-04-15 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
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