apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/2033295/+attachment/5696078/+files/acpidump.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/2033295
Title:
AMDGPU: Screen frequently and suddenly freezes. Hard reboot necessary.
AMD Ryzen
Status in linux package in Ubuntu:
Confirmed
Bug description:
Frequently, when I just use the computer, the mouse cursor freezes,
the screen starts to flicker and freezes (screen flickers between
entirely black and desktop visible). No interaction possible. In most
cases Ctrl-Alt-Prnt-REISUB works to hard reboot the system.
Frequency: Freezes happen several times a day. Unsaved work is lost.
I noticed that:
* The freezes usually happen when an external display is connected (it does
not matter whether USB-C or HDMI). The freezes rarely happen when no external
display is connected.
* The freezes happen with Wayland and X11, with Ubuntu UI and Gnome Shell.
* The freezes happen randomly, but I have the feeling that they happen more
often when "something graphical" happens, e.g. when I go to the Gnome Shell
overview, desktop switching, or when I switch to/from full screen mode, click
on an image to scale it, or when I use map services in the web browser like
Google Maps or radio.garden.
* The freezes even more often happened when WebGL is active in Firefox or
Chomium.
* I encounter these annoying freezes already for several weeks.
Having looked at the log files, I assume that AMDGPU is at the core of
the problem.
System:
Ubuntu 23.04 (up to date), Wayland (freezes also happen with X11), Gnome
44.3.
Linux 6.2.0-31-generic
Lenovo ThinkPad T14s Gen 1 (with most recent BIOS/UEFI 1.44), AMD Ryzen™ 7
PRO 4750U with Radeon™ Graphics × 16.
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ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2021-06-06 (813 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: LENOVO 20UJS00K00
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-31-generic
root=UUID=9eae73b3-aab9-4f80-9203-01ac00f03c33 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-31.31-generic 6.2.15
RelatedPackageVersions:
linux-restricted-modules-6.2.0-31-generic N/A
linux-backports-modules-6.2.0-31-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
Tags: lunar wayland-session
Uname: Linux 6.2.0-31-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-05-11 (110 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/13/2023
dmi.bios.release: 1.44
dmi.bios.vendor: LENOVO
dmi.bios.version: R1CET75W(1.44 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20UJS00K00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.44
dmi.modalias:
dmi:bvnLENOVO:bvrR1CET75W(1.44):bd06/13/2023:br1.44:efr1.44:svnLENOVO:pn20UJS00K00:pvrThinkPadT14sGen1:rvnLENOVO:rn20UJS00K00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20UJ_BU_Think_FM_ThinkPadT14sGen1:
dmi.product.family: ThinkPad T14s Gen 1
dmi.product.name: 20UJS00K00
dmi.product.sku: LENOVO_MT_20UJ_BU_Think_FM_ThinkPad T14s Gen 1
dmi.product.version: ThinkPad T14s Gen 1
dmi.sys.vendor: LENOVO
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