This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2038507
Title:
ucsi_acpi_async_write NULL pointer dereference on VivoBook_ASUSLaptop
Status in linux package in Ubuntu:
Confirmed
Bug description:
On my VivoBook laptop, I encountered a critical kernel error that caused a
system crash.
This error occurred while the system was running the 6.2.0-32-generic until
6.2.0-34-generic versions of the Ubuntu kernel, 6.2.0-31 works fine. The
hardware used is an ASUS VivoBook K3502ZA with BIOS version K3502ZA.307, last
updated on 09/08/2022.
Detaching all USB devices does not fix the issue.
Steps to Reproduce:
Boot the VivoBook laptop.
Start kernel
Expected Behavior:
The system should operate without encountering kernel NULL pointer
dereference errors and subsequent crashes.
Actual Behavior:
The system crashes with the mentioned kernel error.
Please let me know if you need further information or logs to investigate and
resolve this bug.
See: https://bugzilla.kernel.org/show_bug.cgi?id=217929
$ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
$ apt-cache policy linux-image-6.2.0-34-generic
linux-image-6.2.0-34-generic:
Installed: 6.2.0-34.34
Candidate: 6.2.0-34.34
Version table:
*** 6.2.0-34.34 500
500 http://it.archive.ubuntu.com/ubuntu lunar-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu lunar-security/main amd64
Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: linux-headers-6.2.0-34 6.2.0-34.34
ProcVersionSignature: Ubuntu 6.2.0-31.31-generic 6.2.15
Uname: Linux 6.2.0-31-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vasco 1271 F.... pipewire
vasco 1272 F.... wireplumber
/dev/snd/controlC1: vasco 1272 F.... wireplumber
/dev/snd/seq: vasco 1271 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Thu Oct 5 08:57:33 2023
InstallationDate: Installed on 2023-05-23 (135 days ago)
InstallationMedia: Kubuntu 23.04 "Lunar Lobster" - Release amd64 (20230414.1)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop K3502ZA_K3502ZA
PackageArchitecture: all
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-31-generic
root=/dev/mapper/vgkubuntu-root ro quiet splash nmi_watchdog=0
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.2.0-31-generic N/A
linux-backports-modules-6.2.0-31-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/08/2022
dmi.bios.release: 5.25
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: K3502ZA.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K3502ZA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 208.32
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrK3502ZA.307:bd09/08/2022:br5.25:efr208.32:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopK3502ZA_K3502ZA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK3502ZA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: Vivobook
dmi.product.name: VivoBook_ASUSLaptop K3502ZA_K3502ZA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2038507/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
