Marco Trevisan, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.11-rc3 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags: kernel-unable-to-test-upstream kernel-unable-to-test-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Description changed: - The PC doesn't turn off, while on the console are shown (repeated) - errors such the one on summary. + The Samsung NP530U3C-A08IT doesn't turn off, while on the console are + shown (repeated) errors such the one on summary. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-19-generic 3.8.0-19.29 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: francy 1751 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: francy 1751 F.... pulseaudio Date: Fri Apr 19 20:58:04 2013 HibernationDevice: RESUME=UUID=842a2d0c-45aa-4120-a5fe-4ca3c0293575 InstallationDate: Installed on 2013-04-19 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130419) MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C MarkForUpload: True ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=it_IT.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=it_IT.UTF-8 + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic.efi.signed root=UUID=3644122a-47c6-4d5d-b4f3-60ed1238ed07 ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.8.0-19-generic N/A - linux-backports-modules-3.8.0-19-generic N/A - linux-firmware 1.106 + linux-restricted-modules-3.8.0-19-generic N/A + linux-backports-modules-3.8.0-19-generic N/A + linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/15/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: P05ABH dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP530U3C-A08IT dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP530U3C-A08IT:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 530U3C/530U4C/532U3C dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1170799 Title: BUG: soft lockup - CPU #3 stuck for 23s during halt Status in “linux” package in Ubuntu: Incomplete Bug description: The Samsung NP530U3C-A08IT doesn't turn off, while on the console are shown (repeated) errors such the one on summary. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-19-generic 3.8.0-19.29 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: francy 1751 F.... pulseaudio Date: Fri Apr 19 20:58:04 2013 HibernationDevice: RESUME=UUID=842a2d0c-45aa-4120-a5fe-4ca3c0293575 InstallationDate: Installed on 2013-04-19 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130419) MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic.efi.signed root=UUID=3644122a-47c6-4d5d-b4f3-60ed1238ed07 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-19-generic N/A linux-backports-modules-3.8.0-19-generic N/A linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/15/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: P05ABH dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP530U3C-A08IT dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP530U3C-A08IT:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 530U3C/530U4C/532U3C dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. 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