Victor Zamanian, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number> Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.11-rc4 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags: kernel-unable-to-test-upstream kernel-unable-to-test-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Description changed: Sometimes I am unable to restart the computer by ordinary means. Ordinary means meaning choosing "Power Off..." from the GNOME 3 top- right menu. When I try, nothing happens whatsoever (at least not on the surface). I am forced to run "sudo poweroff" or "sudo reboot", which do work. - I don't really understand what causes this, because I restart my - computer so very seldom that basically anything could happen in between - boots, as far as I'm concerned. :-\ Sorry I am not able to provide more - information than this. If anybody knows of any log files or command - outputs I can provide, I'll be happy to do so. - - I am using Ubuntu 12.04: - - $ lsb_release -rd - Description: Ubuntu 12.04.1 LTS - Release: 12.04 - - Unfortunately I don't know which package this affects. - - Thanks - --- + --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: victor 1828 F.... pulseaudio - /dev/snd/controlC2: victor 1828 F.... pulseaudio - /dev/snd/controlC0: victor 1828 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: victor 1828 F.... pulseaudio + /dev/snd/controlC2: victor 1828 F.... pulseaudio + /dev/snd/controlC0: victor 1828 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: - Card hw:0 'Intel'/'HDA Intel at 0xdffdc000 irq 44' - Mixer name : 'SigmaTel STAC9227' - Components : 'HDA:83847618,102801db,00100201' - Controls : 44 - Simple ctrls : 24 + Card hw:0 'Intel'/'HDA Intel at 0xdffdc000 irq 44' + Mixer name : 'SigmaTel STAC9227' + Components : 'HDA:83847618,102801db,00100201' + Controls : 44 + Simple ctrls : 24 Card1.Amixer.info: - Card hw:1 'Headset'/'Logitech Logitech G35 Headset at usb-0000:00:1a.1-2, full speed' - Mixer name : 'USB Mixer' - Components : 'USB046d:0a15' - Controls : 8 - Simple ctrls : 4 + Card hw:1 'Headset'/'Logitech Logitech G35 Headset at usb-0000:00:1a.1-2, full speed' + Mixer name : 'USB Mixer' + Components : 'USB046d:0a15' + Controls : 8 + Simple ctrls : 4 Card2.Amixer.info: - Card hw:2 'NVidia'/'HDA NVidia at 0xdfdfc000 irq 17' - Mixer name : 'Nvidia GPU 18 HDMI/DP' - Components : 'HDA:10de0018,10de0101,00100100' - Controls : 24 - Simple ctrls : 4 + Card hw:2 'NVidia'/'HDA NVidia at 0xdfdfc000 irq 17' + Mixer name : 'Nvidia GPU 18 HDMI/DP' + Components : 'HDA:10de0018,10de0101,00100100' + Controls : 24 + Simple ctrls : 4 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=5924ec90-6493-4653-8fb8-a42ed1307f2f InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423.2) IwConfig: - lo no wireless extensions. - - eth0 no wireless extensions. + lo no wireless extensions. + + eth0 no wireless extensions. MachineType: Dell Inc. Dell DXP061 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic-pae root=UUID=eed89608-6138-427b-8bd5-abcc7b81ba2d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic-pae 3.2.30 RelatedPackageVersions: - linux-restricted-modules-3.2.0-32-generic-pae N/A - linux-backports-modules-3.2.0-32-generic-pae N/A - linux-firmware 1.79.1 + linux-restricted-modules-3.2.0-32-generic-pae N/A + linux-backports-modules-3.2.0-32-generic-pae N/A + linux-firmware 1.79.1 RfKill: - + Tags: precise Uname: Linux 3.2.0-32-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 11/22/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.5.3 dmi.board.name: 0CT017 dmi.board.vendor: Dell Inc. dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.5.3:bd11/22/2007:svnDellInc.:pnDellDXP061:pvr:rvnDellInc.:rn0CT017:rvr:cvnDellInc.:ct7:cvr: dmi.product.name: Dell DXP061 dmi.sys.vendor: Dell Inc. ** Description changed: Sometimes I am unable to restart the computer by ordinary means. Ordinary means meaning choosing "Power Off..." from the GNOME 3 top- - right menu. + right menu. When I try, nothing happens whatsoever (at least not on the + surface). - When I try, nothing happens whatsoever (at least not on the surface). I - am forced to run "sudo poweroff" or "sudo reboot", which do work. + WORKAROUND: I am forced to run "sudo poweroff" or "sudo reboot", which + do work. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: victor 1828 F.... pulseaudio /dev/snd/controlC2: victor 1828 F.... pulseaudio /dev/snd/controlC0: victor 1828 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xdffdc000 irq 44' Mixer name : 'SigmaTel STAC9227' Components : 'HDA:83847618,102801db,00100201' Controls : 44 Simple ctrls : 24 Card1.Amixer.info: Card hw:1 'Headset'/'Logitech Logitech G35 Headset at usb-0000:00:1a.1-2, full speed' Mixer name : 'USB Mixer' Components : 'USB046d:0a15' Controls : 8 Simple ctrls : 4 Card2.Amixer.info: Card hw:2 'NVidia'/'HDA NVidia at 0xdfdfc000 irq 17' Mixer name : 'Nvidia GPU 18 HDMI/DP' Components : 'HDA:10de0018,10de0101,00100100' Controls : 24 Simple ctrls : 4 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=5924ec90-6493-4653-8fb8-a42ed1307f2f InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423.2) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: Dell Inc. Dell DXP061 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic-pae root=UUID=eed89608-6138-427b-8bd5-abcc7b81ba2d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic-pae 3.2.30 RelatedPackageVersions: linux-restricted-modules-3.2.0-32-generic-pae N/A linux-backports-modules-3.2.0-32-generic-pae N/A linux-firmware 1.79.1 RfKill: Tags: precise Uname: Linux 3.2.0-32-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 11/22/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.5.3 dmi.board.name: 0CT017 dmi.board.vendor: Dell Inc. dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.5.3:bd11/22/2007:svnDellInc.:pnDellDXP061:pvr:rvnDellInc.:rn0CT017:rvr:cvnDellInc.:ct7:cvr: dmi.product.name: Dell DXP061 dmi.sys.vendor: Dell Inc. ** Tags added: latest-bios-2.5.3 regression-potential ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1063193 Title: Cannot restart computer Status in “linux” package in Ubuntu: Incomplete Bug description: Sometimes I am unable to restart the computer by ordinary means. Ordinary means meaning choosing "Power Off..." from the GNOME 3 top- right menu. When I try, nothing happens whatsoever (at least not on the surface). WORKAROUND: I am forced to run "sudo poweroff" or "sudo reboot", which do work. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: victor 1828 F.... pulseaudio /dev/snd/controlC2: victor 1828 F.... pulseaudio /dev/snd/controlC0: victor 1828 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xdffdc000 irq 44' Mixer name : 'SigmaTel STAC9227' Components : 'HDA:83847618,102801db,00100201' Controls : 44 Simple ctrls : 24 Card1.Amixer.info: Card hw:1 'Headset'/'Logitech Logitech G35 Headset at usb-0000:00:1a.1-2, full speed' Mixer name : 'USB Mixer' Components : 'USB046d:0a15' Controls : 8 Simple ctrls : 4 Card2.Amixer.info: Card hw:2 'NVidia'/'HDA NVidia at 0xdfdfc000 irq 17' Mixer name : 'Nvidia GPU 18 HDMI/DP' Components : 'HDA:10de0018,10de0101,00100100' Controls : 24 Simple ctrls : 4 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=5924ec90-6493-4653-8fb8-a42ed1307f2f InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423.2) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: Dell Inc. Dell DXP061 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic-pae root=UUID=eed89608-6138-427b-8bd5-abcc7b81ba2d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic-pae 3.2.30 RelatedPackageVersions: linux-restricted-modules-3.2.0-32-generic-pae N/A linux-backports-modules-3.2.0-32-generic-pae N/A linux-firmware 1.79.1 RfKill: Tags: precise Uname: Linux 3.2.0-32-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 11/22/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.5.3 dmi.board.name: 0CT017 dmi.board.vendor: Dell Inc. dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.5.3:bd11/22/2007:svnDellInc.:pnDellDXP061:pvr:rvnDellInc.:rn0CT017:rvr:cvnDellInc.:ct7:cvr: dmi.product.name: Dell DXP061 dmi.sys.vendor: Dell Inc. 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