mvergnaud, as per http://www.asus.com/Notebooks_Ultrabooks/X550JK/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (303). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-303 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1416497 Title: Touchpad is not working properly on an AsusR510J laptop Status in linux package in Ubuntu: Incomplete Bug description: Distribution KXSudio, i.e. Kubuntu 14.04 with 3.13.0-44-lowlatency kernel. The touchpad works only as a standard mouse and is very difficult to use whith accuracy : the cursor moves as soon as I try to click... I have to touch only the very edge of the pad to succeed. No scroll, two-fingers click and other features. No possibility to change settings : "no Synaptics driver loaded" message in SystemSettings. WIth an external usb mouse everything is ok. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-lowlatency 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-lowlatency 3.13.11-ckt12 Uname: Linux 3.13.0-44-lowlatency x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CurrentDesktop: KDE Date: Fri Jan 30 18:52:31 2015 HibernationDevice: RESUME=UUID=3823bee8-ab09-43da-8b86-72f77f905378 InstallationDate: Installed on 2015-01-26 (4 days ago) InstallationMedia: KXStudio 14.04 (Live 64bit) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. Bus 001 Device 002: ID 04ca:2006 Lite-On Technology Corp. Bus 001 Device 004: ID 2525:1925 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550JK ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-lowlatency root=UUID=58f1223a-b3c9-41a5-a19e-8251d07c66d9 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-44-lowlatency N/A linux-backports-modules-3.13.0-44-lowlatency N/A linux-firmware 1.127.11 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550JK.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550JK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.302:bd07/09/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550JK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416497/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
