Arnett Carroll, as per http://us.gateway.com/gw/en/US/content/drivers- downloads an update to your computer's buggy and outdated BIOS is available (2.21). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-2.21 ** Description changed: - I have three laptop computers with SD Card Reader problems: + I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop. It + recognizes and mounts the SD Card volume when it installs but will not + find or mount it afterward. - I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop. It - recgognizes and mounts the SD Card volume when it installs but will not - find or mount it afterward. It recognizes these usb SD Card Readers.: - - A. SIYOTEAM Model SYM83 - mounts - B. Micro S USB 2.0 - mounts - C. All-in-One Mini Multi in One Memory Card Reader - mounts - D. Internal SD Card Reader - mounts - - I installed 32-bit Ubuntu Linux on a Dell Latitude D510 laptop - - A. SIYOTEAM Model SYM83 - mounts - B. Micro S USB 2.0 - doesn't mount - C. All-in-One Mini Multi in one Memory Card Reader - doesn't mount - D. Acer 4-in-1 PCMIA SD Card Reader - doesn't mount - - I installed 32-bit Linux Lite on a Dell Latitude C600 laptop - - A. SIYOTEAM Model SYM83 - does not mount - B. Micro S USB 2.0 - does not mount - C. All-In-One Mini Multi in one Memory Card Reader - mounts - - Is this related to the Linux Kernel itself? I cannot get drivers to work with these devices. The SIYOTEAM and Micro S readers may be having a problem with the Micro SD card itself. - --- + --- ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: arnett 2088 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: arnett 2088 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=faafcb2b-b3ee-431c-a45d-7eab3060c8ca InstallationDate: Installed on 2015-03-24 (40 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Gateway NE56R Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18 RelatedPackageVersions: - linux-restricted-modules-3.13.0-51-generic N/A - linux-backports-modules-3.13.0-51-generic N/A - linux-firmware 1.127.11 + linux-restricted-modules-3.13.0-51-generic N/A + linux-backports-modules-3.13.0-51-generic N/A + linux-firmware 1.127.11 Tags: trusty Uname: Linux 3.13.0-51-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/11/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.15 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EG50_HC_CR dmi.board.vendor: Gateway dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.15 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnGateway:pnNE56R:pvrV2.15:rvnGateway:rnEG50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15: dmi.product.name: NE56R dmi.product.version: V2.15 dmi.sys.vendor: Gateway ** Changed in: linux (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1451239 Title: SD Card Reader Problems Status in linux package in Ubuntu: Incomplete Bug description: I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop. It recognizes and mounts the SD Card volume when it installs but will not find or mount it afterward. --- ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: arnett 2088 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=faafcb2b-b3ee-431c-a45d-7eab3060c8ca InstallationDate: Installed on 2015-03-24 (40 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Gateway NE56R Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18 RelatedPackageVersions: linux-restricted-modules-3.13.0-51-generic N/A linux-backports-modules-3.13.0-51-generic N/A linux-firmware 1.127.11 Tags: trusty Uname: Linux 3.13.0-51-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/11/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.15 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EG50_HC_CR dmi.board.vendor: Gateway dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.15 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnGateway:pnNE56R:pvrV2.15:rvnGateway:rnEG50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15: dmi.product.name: NE56R dmi.product.version: V2.15 dmi.sys.vendor: Gateway To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1451239/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
