I have the same issue with a Dell Inspirion 3847. I have updated my BIOS today (version A07) and still have the issue. If I leave the devices plugged in at boot, the system will not respond to anything at the (Xubuntu / lightdm) login screen, not even Ctrl-Alt-Del or Ctrl-Alt-F1. The only way to start my system is to unplug mouse and keyboard before boot, wait for login screen, then plug in keyboard and mouse.
Please let me know what information is required to help solve this issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Incomplete Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [ 1.981066] usb 3-9: Product: DELL USB Laser Mouse [ 1.981067] usb 3-9: Manufacturer: DELL [ 1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [ 1.984848] input: DELL DELL USB Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-9/3-9:1.0/input/input7 [ 1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-0000:00:14.0-9/input0 [ 2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [ 2.167857] usb 3-13: device descriptor read/8, error -61 [ 2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F.... pulseaudio /dev/snd/controlC0: ramgorur 2588 F.... pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
