apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1473760/+attachment/4428477/+files/UdevDb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1473760 Title: Plugable SuperSpeed USB 3.0 no longer works 14.04 LTS Status in linux package in Ubuntu: Confirmed Bug description: Until today, my plugable SuperSpeed USB 3.0 has been used successfully to transfer photo files to my computer. Today I receive the following message: Unable to mount 4.0 GB Volume Error mounting /dev/sdb at /media/sm/disk: Command-line `mount -t "vfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,showexec,flush" "/dev/sdb" "/media/sm/disk"' exited with non-zero exit status 32: mount: /dev/sdb: can't read superblock sm@MTD1:~$ sudo lsusb -v [sudo] password for sm: Bus 002 Device 004: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x093a Pixart Imaging, Inc. idProduct 0x2510 Optical Mouse bcdDevice 1.00 iManufacturer 1 PIXART iProduct 2 USB OPTICAL MOUSE iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 34 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 4 HID-compliant MOUSE bmAttributes 0xa0 (Bus Powered) Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 2 Mouse iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 62 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 10 Device Status: 0x0000 (Bus Powered) Bus 002 Device 003: ID 047d:2043 Kensington Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x047d Kensington idProduct 0x2043 bcdDevice 1.04 iManufacturer 1 NOVATEK iProduct 2 Kensington U+P Keyboard iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 59 bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xa0 (Bus Powered) Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 1 Keyboard iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.10 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 65 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 10 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 No Subclass bInterfaceProtocol 0 None iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.10 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 134 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 10 Device Status: 0x0000 (Bus Powered) Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 1 Single TT bMaxPacketSize0 64 idVendor 0x8087 Intel Corp. idProduct 0x0024 Integrated Rate Matching Hub bcdDevice 0.00 iManufacturer 0 iProduct 0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0001 1x 1 bytes bInterval 12 Hub Descriptor: bLength 9 bDescriptorType 41 nNbrPorts 6 wHubCharacteristic 0x0009 Per-port power switching Per-port overcurrent protection TT think time 8 FS bits bPwrOn2PwrGood 50 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x00 PortPwrCtrlMask 0xff Hub Port Status: Port 1: 0000.0100 power Port 2: 0000.0100 power Port 3: 0000.0100 power Port 4: 0000.0100 power Port 5: 0000.0303 lowspeed power enable connect Port 6: 0000.0303 lowspeed power enable connect Device Qualifier (for other device speed): bLength 10 bDescriptorType 6 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 bNumConfigurations 1 Device Status: 0x0001 Self Powered Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 idVendor 0x1d6b Linux Foundation idProduct 0x0002 2.0 root hub bcdDevice 3.13 iManufacturer 3 Linux 3.13.0-57-generic ehci_hcd iProduct 2 EHCI Host Controller iSerial 1 0000:00:1d.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 Hub Descriptor: bLength 9 bDescriptorType 41 nNbrPorts 2 wHubCharacteristic 0x000a No power switching (usb 1.0) Per-port overcurrent protection bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x02 PortPwrCtrlMask 0xff Hub Port Status: Port 1: 0000.0503 highspeed power enable connect Port 2: 0000.0100 power Device Status: 0x0001 Self Powered Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 1 Single TT bMaxPacketSize0 64 idVendor 0x8087 Intel Corp. idProduct 0x0024 Integrated Rate Matching Hub bcdDevice 0.00 iManufacturer 0 iProduct 0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0001 1x 1 bytes bInterval 12 Hub Descriptor: bLength 9 bDescriptorType 41 nNbrPorts 4 wHubCharacteristic 0x0009 Per-port power switching Per-port overcurrent protection TT think time 8 FS bits bPwrOn2PwrGood 50 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x00 PortPwrCtrlMask 0xff Hub Port Status: Port 1: 0000.0100 power Port 2: 0000.0100 power Port 3: 0000.0100 power Port 4: 0000.0100 power Device Qualifier (for other device speed): bLength 10 bDescriptorType 6 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 bNumConfigurations 1 Device Status: 0x0001 Self Powered Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 idVendor 0x1d6b Linux Foundation idProduct 0x0002 2.0 root hub bcdDevice 3.13 iManufacturer 3 Linux 3.13.0-57-generic ehci_hcd iProduct 2 EHCI Host Controller iSerial 1 0000:00:1a.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 Hub Descriptor: bLength 9 bDescriptorType 41 nNbrPorts 2 wHubCharacteristic 0x000a No power switching (usb 1.0) Per-port overcurrent protection bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x02 PortPwrCtrlMask 0xff Hub Port Status: Port 1: 0000.0507 highspeed power suspend enable connect Port 2: 0000.0100 power Device Status: 0x0001 Self Powered sm@MTD1:~$ cat /proc/bus/usb/devices cat: /proc/bus/usb/devices: No such file or directory sm@MTD1:~$ sudo mount -t usbfs none /proc/bus/usb mount: mount point /proc/bus/usb does not exist --- ApportVersion: 2.14.1-0ubuntu3.11 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: sm 21543 F.... pulseaudio /dev/snd/pcmC0D0p: sm 21543 F...m pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=2f51cdfc-dd30-47c9-8d2e-2d68c681d2c8 InstallationDate: Installed on 2012-06-13 (1125 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. H61M-S2H Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=0ad17adc-63c9-43c6-b1e6-2420e6644404 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21 RelatedPackageVersions: linux-restricted-modules-3.13.0-57-generic N/A linux-backports-modules-3.13.0-57-generic N/A linux-firmware 1.127.13 RfKill: StagingDrivers: keucr Tags: trusty staging Uname: Linux 3.13.0-57-generic i686 UpgradeStatus: Upgraded to trusty on 2014-08-18 (330 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 10/12/2011 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F5 dmi.board.name: H61M-S2H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd10/12/2011:svnGigabyteTechnologyCo.,Ltd.:pnH61M-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: H61M-S2H dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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