Mesdames/Messieurs; Thank you for the email about the reported bug.
How may we check the hardware and get diagnostics? Would you be able to provide any guidance about what are we looking for? We have installed software entitled "Ubuntu Systems Testing". Will this software provide the needed diagnostics? Please advise. Thanks again and Happy Holidays! Ted Quoting Ubuntu Foundations Team Bug Bot <1524...@bugs.launchpad.net>: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. Reviewing your dmesg attachment in this bug report it > seems that there is a problem with your hardware. I recommend > performing a back up and then investigating the situation. Measures you > might take include checking cable connections and using software tools > to investigate the health of your hardware. In the event that is is not > in fact an error with your hardware please set the bug's status back to > New. Thanks and good luck! > > [This is an automated message. I apologize if it reached you > inappropriately; please just reply to this message indicating so.] > > ** Tags added: hardware-error > > ** Changed in: linux (Ubuntu) > Importance: Undecided => Low > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Invalid > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1524416 > > Title: > package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to > install/upgrade: subprocess installed post-installation script > returned error exit status 1 > > Status in linux package in Ubuntu: > Invalid > > Bug description: > not sure what is causing the install failure. it has been occurring > regularly for months > > ProblemType: Package > DistroRelease: Ubuntu 14.04 > Package: linux-image-3.13.0-68-generic 3.13.0-68.111 > ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29 > Uname: Linux 3.13.0-71-generic x86_64 > ApportVersion: 2.14.1-0ubuntu3.19 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: ted 4520 F.... pulseaudio > /dev/snd/controlC1: ted 4520 F.... pulseaudio > Date: Wed Dec 9 10:51:25 2015 > DuplicateSignature: > package:linux-image-3.13.0-68-generic:3.13.0-68.111:subprocess installed > post-installation script returned error exit status 1 > ErrorMessage: subprocess installed post-installation script returned > error exit status 1 > HibernationDevice: RESUME=UUID=d25e9a33-16ad-4f0b-aa1a-534f1841e945 > InstallationDate: Installed on 2013-12-27 (711 days ago) > InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 > (20131016.1) > MachineType: Notebook W65_67SZ > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic.efi.signed > root=UUID=669e0fe8-0613-4b04-9a77-5462a691086b ro vesafb.invalid=1 > plymouth:debug drm.debug=0xe nopat > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: grub-pc N/A > SourcePackage: linux > Title: package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to > install/upgrade: subprocess installed post-installation script returned > error exit status 1 > UpgradeStatus: Upgraded to trusty on 2014-04-19 (598 days ago) > dmi.bios.date: 09/30/2013 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 1.00.01 > dmi.board.asset.tag: Tag 12345 > dmi.board.name: W65_67SZ > dmi.board.vendor: Notebook > dmi.board.version: Not Applicable > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 9 > dmi.chassis.vendor: Notebook > dmi.chassis.version: N/A > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvr1.00.01:bd09/30/2013:svnNotebook:pnW65_67SZ:pvrNotApplicable:rvnNotebook:rnW65_67SZ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: > dmi.product.name: W65_67SZ > dmi.product.version: Not Applicable > dmi.sys.vendor: Notebook > > To manage notifications about this bug go > to:https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1524416/+subscriptions -- Ted Black 4009 Laurel Road Alexandria, VA 22309 bl...@sten.net 703 704 9159 703 980 1582 M -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1524416 Title: package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 Status in linux package in Ubuntu: Invalid Bug description: not sure what is causing the install failure. it has been occurring regularly for months ProblemType: Package DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-68-generic 3.13.0-68.111 ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29 Uname: Linux 3.13.0-71-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ted 4520 F.... pulseaudio /dev/snd/controlC1: ted 4520 F.... pulseaudio Date: Wed Dec 9 10:51:25 2015 DuplicateSignature: package:linux-image-3.13.0-68-generic:3.13.0-68.111:subprocess installed post-installation script returned error exit status 1 ErrorMessage: subprocess installed post-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=d25e9a33-16ad-4f0b-aa1a-534f1841e945 InstallationDate: Installed on 2013-12-27 (711 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Notebook W65_67SZ ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic.efi.signed root=UUID=669e0fe8-0613-4b04-9a77-5462a691086b ro vesafb.invalid=1 plymouth:debug drm.debug=0xe nopat PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 UpgradeStatus: Upgraded to trusty on 2014-04-19 (598 days ago) dmi.bios.date: 09/30/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.00.01 dmi.board.asset.tag: Tag 12345 dmi.board.name: W65_67SZ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00.01:bd09/30/2013:svnNotebook:pnW65_67SZ:pvrNotApplicable:rvnNotebook:rnW65_67SZ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.name: W65_67SZ dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1524416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp