https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware_Malfunctions suggest refiling against the kernel.
** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1589413 Title: Dell Latitude E7470 fingerprint reader doesn't work Status in linux package in Ubuntu: Incomplete Bug description: I try to use software: 1. $ fprintd-enroll list_devices failed: No devices available 2. Fingerprint GUI (see fingerprint-gui.png). ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.6.0-040600-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: KDE Date: Mon Jun 6 10:50:22 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2016-05-25 (11 days ago) InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp