edmond, thank you for reporting this and helping make Ubuntu better. Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?
** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1589133 Title: cannot suspend, black screen - need to power off Status in linux package in Ubuntu: Incomplete Bug description: It seems a common bug ever since several years back, however no conclusive fix have been found. Here's my problem: First, I have an HP pavilion dv6 laptop. I recently installed Ubuntu 16.04 alongside Windows 10 by partitioning my HD. Everything is working flawlessly except the 'suspend'/hibernate process - which needless to say is very important ! The laptop will not sleep/suspend if I close my lid. More intriguingly, if I press 'suspend' manually, the screen goes all blank (black) and the fan starts to work alongside everything (wifi-button capslock... all as they were before pressing suspend) but I cannot do anything so stop it. My only option every single time is to use brute force and poower-off via the power-button and then on again. Please help me fix this and for several hundred others... ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: unity 7.4.0+16.04.20160526.1-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sat Jun 4 20:17:23 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family Integrated Graphics Controller [103c:185e] Advanced Micro Devices, Inc. [AMD/ATI] Whistler [Radeon HD 6730M/6770M/7690M XT] [1002:6740] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Radeon HD 7690M XT [103c:185e] InstallationDate: Installed on 2016-06-02 (1 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=95aa676b-72ea-4a5b-9b7a-ed639ce343af ro quiet splash vt.handoff=7 SourcePackage: unity UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.18 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 17FA dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.58 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.18:bd04/25/2012:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0690210000204620000620100:rvnHewlett-Packard:rn17FA:rvr10.58:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv6 Notebook PC dmi.product.version: 0690210000204620000620100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.2+16.04.20160526-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sat Jun 4 20:07:48 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 8940 vendor AUO xserver.version: 2:1.18.3-1ubuntu2.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589133/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp