Kevin, thank you for reporting this and helping make Ubuntu better.
In order to allow additional upstream developers to examine the issue, at your
earliest convenience, could you please test the latest upstream kernel
available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please
keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was
released upstream.
4) Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.
If the latest kernel did not allow you to test to the issue (ex. you couldn't
boot into the OS) please make a comment in your report about this, and continue
to test the next most recent kernel version until you can test to the issue.
Once you've tested the upstream kernel, please comment on which kernel version
specifically you tested. If this issue is fixed in the mainline kernel, please
add the following tags by clicking on the yellow circle with a black pencil
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Also, you don't need to apport-collect further unless specifically
requested to do so.
Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags removed: focaltech missing touchpad
** Tags added: latest-bios-204
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1602632
Title:
Focaltech Touchpad not found in devices Asus FX550
Status in linux package in Ubuntu:
Incomplete
Bug description:
Have been using USB mouse for a few days on my machine. When I was on the
move switched to my touchpad just to find out it was not working. Checked in
/proc/bus/input/devices but could not find the focaltech touchpad device that
was usually there. (It has been working fine for about 6 months up until now).
I have attached some logs that should help let me know what else you need.
---
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: slugger 2317 F.... pulseaudio
/dev/snd/controlC1: slugger 2317 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=4a99f549-05b6-4992-ba13-de68926939ac
InstallationDate: Installed on 2016-04-20 (84 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:57b4 Realtek Semiconductor Corp.
Bus 001 Device 006: ID 0bb4:0ffe HTC (High Tech Computer Corp.) Desire HD
(modem mode)
Bus 001 Device 002: ID 1b1c:1b12 Corsair
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JX
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-64-generic.efi.signed
root=UUID=e71cf958-4123-4113-88a6-9a127de59c9c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-64.72~14.04.1-generic 3.19.8-ckt22
RelatedPackageVersions:
linux-restricted-modules-3.19.0-64-generic N/A
linux-backports-modules-3.19.0-64-generic N/A
linux-firmware 1.127.22
Tags: trusty
Uname: Linux 3.19.0-64-generic x86_64
UpgradeStatus: Upgraded to trusty on 2016-06-23 (20 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/07/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JX.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX550JX.204:bd05/07/2015:svnASUSTeKCOMPUTERINC.:pnX550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550JX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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