Does booting back into the prior kernel make the bug go away?

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Tags added: kernel-da-key

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https://bugs.launchpad.net/bugs/1603578

Title:
  unable to enumerate USB device

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  ubuntu 16.04 LTS

  When I start the operating system, I get the messages:
  usb 5-1: device descriptor read/64, error -71
  usb 5-1: device not accepting address 4, error -71
  usb 5-1: device not accepting address 5, error -71
  usb usb5-port1: unable to enumerate USB device

  My external Seagate USB harddisk does not work.

  This problem started after the latest software update.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: udisks2 2.1.7-1ubuntu1
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jul 16 08:30:51 2016
  HotplugNewDevices: /dev/sdd1 /dev/sdd
  HotplugNewMounts: /dev/sdd1 /media/colin/Seagate\040Expansion\040Drive 
fuseblk 
rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096
 0 0
  InstallationDate: Installed on 2016-06-11 (34 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  MachineType: Gigabyte Technology Co., Ltd. P55-UD3
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic 
root=UUID=8c0c09d5-9860-4049-a4db-3e06124c9601 ro quiet splash
  SourcePackage: udisks2
  Symptom: storage
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/23/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F9
  dmi.board.name: P55-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF9:bd06/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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