Public bug reported:
I'm using an HP Envy x360 M6-ar004dx with an AMD 7th-gen FX APU, and the
touchscreen will not work. Dmesg shows i2c_hid reporting multiple
"failed to reset device" error messages before finally failing to add it
as an HID device with error -61. As far as I can tell, it's being
detected as an ELAN touchscreen. I've seen reports that this error can
be fixed in newer kernels, as the touchscreen uses GPIO interrupts which
are fixed in versions 4.6 and later. Most of the information I can find
indicates that 4.7 includes improved AMD support, but the mainline
kernel build appears to be missing the AMD GPIO drivers, since I get a
"failed to get GPIO interrupt" error. I've compiled my own 4.7 kernel
from the mainline GIT, including the patches used in kernel-ppa/mainline
and setting the right config flags for AMD GPIO, but that just gets me
the same errors I'm seeing in 4.4.0-31-generic. For additional info, I'm
attaching my dmesg output in its entirety.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic 4.4.0-31.50 [modified:
boot/vmlinuz-4.4.0-31-generic]
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: colin 3591 F.... pulseaudio
/dev/snd/controlC0: colin 3591 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Aug 3 21:51:47 2016
HibernationDevice: RESUME=UUID=1875834b-d1ff-4b97-a9b8-44afb056c592
InstallationDate: Installed on 2016-08-03 (0 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160720)
MachineType: HP HP ENVY x360 m6 Convertible
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-31-generic.efi.signed
root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-4.4.0-31-generic N/A
linux-backports-modules-4.4.0-31-generic N/A
linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81AA
dmi.board.vendor: HP
dmi.board.version: 59.42
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.10:bd06/29/2016:svnHP:pnHPENVYx360m6Convertible:pvrType1ProductConfigId:rvnHP:rn81AA:rvr59.42:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY x360 m6 Convertible
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/bugs/1609601/+attachment/4713573/+files/dmesg.txt
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https://bugs.launchpad.net/bugs/1609601
Title:
i2c_hid: probe of i2c-ELAN0732:00 failed with error -61
Status in linux package in Ubuntu:
New
Bug description:
I'm using an HP Envy x360 M6-ar004dx with an AMD 7th-gen FX APU, and
the touchscreen will not work. Dmesg shows i2c_hid reporting multiple
"failed to reset device" error messages before finally failing to add
it as an HID device with error -61. As far as I can tell, it's being
detected as an ELAN touchscreen. I've seen reports that this error can
be fixed in newer kernels, as the touchscreen uses GPIO interrupts
which are fixed in versions 4.6 and later. Most of the information I
can find indicates that 4.7 includes improved AMD support, but the
mainline kernel build appears to be missing the AMD GPIO drivers,
since I get a "failed to get GPIO interrupt" error. I've compiled my
own 4.7 kernel from the mainline GIT, including the patches used in
kernel-ppa/mainline and setting the right config flags for AMD GPIO,
but that just gets me the same errors I'm seeing in 4.4.0-31-generic.
For additional info, I'm attaching my dmesg output in its entirety.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic 4.4.0-31.50 [modified:
boot/vmlinuz-4.4.0-31-generic]
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: colin 3591 F.... pulseaudio
/dev/snd/controlC0: colin 3591 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Aug 3 21:51:47 2016
HibernationDevice: RESUME=UUID=1875834b-d1ff-4b97-a9b8-44afb056c592
InstallationDate: Installed on 2016-08-03 (0 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160720)
MachineType: HP HP ENVY x360 m6 Convertible
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-31-generic.efi.signed
root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-4.4.0-31-generic N/A
linux-backports-modules-4.4.0-31-generic N/A
linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81AA
dmi.board.vendor: HP
dmi.board.version: 59.42
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.10:bd06/29/2016:svnHP:pnHPENVYx360m6Convertible:pvrType1ProductConfigId:rvnHP:rn81AA:rvr59.42:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY x360 m6 Convertible
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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