This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1622763
and then change the status of the bug to 'Confirmed'.
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1622763
Title:
Sennheiser Officerunner - cannot get freq at ep 0x83
Status in linux package in Ubuntu:
Incomplete
Bug description:
This USB headset doesn't seem to support sample rate polling, similar
to this issue:
https://bugzilla.kernel.org/show_bug.cgi?id=95961
The solution was simple, add this USB ID to the
sound/usb/quirks.c:snd_usb_get_sample_rate_quirk function.
case USB_ID(0x1395, 0x740a): /* Sennheiser Officerunner */
version signature: Ubuntu 4.4.0-36.55-generic 4.4.16
# lsusb |grep Senn
Bus 002 Device 004: ID 1395:740a Sennheiser Communications
# zcat /var/log/kern.log.2.gz | grep 'cannot get' | tail -4
Sep 2 11:26:56 helo kernel: [908040.937098] usb 2-1.2: 2:1: cannot get freq
at ep 0x4
Sep 2 11:27:01 helo kernel: [908045.941168] usb 2-1.2: 2:1: cannot get freq
at ep 0x4
Sep 2 12:18:44 helo kernel: [911149.006318] usb 2-1.2: 3:1: cannot get freq
at ep 0x83
Sep 2 12:18:49 helo kernel: [911154.010268] usb 2-1.2: 3:1: cannot get freq
at ep 0x83
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