This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1622815
Title:
Ubuntu 16.04.1 Desktop installer can freeze if the NTFS partition it
inexplicably loads at boot is FUBAR
Status in linux package in Ubuntu:
Confirmed
Bug description:
The Ubuntu 16.04.1 Desktop amd64 installer apparently thinks that it's
a good idea to start fixing things even before the initial installer
menu comes up. Then, it gets stuck because the fixing program is
buggy. That makes it where I can't even get to the "Try Ubuntu"
option to actually fix the problem because the installer never gets
anywhere.
This problem doesn't seem to affect the Ubuntu 16.04 Minimal amd64
installer. The menu there comes up without a problem, but it notably
lacks a "Try Ubuntu" option, so I don't think I can use it to fix
anything.
Since I couldn't get to the "Try Ubuntu" option, I couldn't run
`ubuntu-bug linux` from there, so the attached system information is
inapplicable. The information on the Ubuntu 16.04.1 Desktop amd64
installer ISO should be used instead.
Here are the boot messages:
[ 7.184285] [drm:intel_opregion_init [i915]] *ERROR* No ACPI video bus
found
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
[ 480.119349] INFO: task mount.ntfs:798 blocked for more than 120
seconds.
[ 480.119398] Not tainted 4.4.0-31-generic #50-Ubuntu
[ 480.119418] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs"
disables this message.
[ 600.125189] INFO: task mount.ntfs:798 blocked for more than 120
seconds.
[ 600.125239] Not tainted 4.4.0-31-generic #50-Ubuntu
[ 600.125260] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs"
disables this message.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
[ 720.131008] INFO: task kworker/u4:6:113 blocked for more than 120
seconds.
[ 720.131057] Not tainted 4.4.0-31-generic #50-Ubuntu
[ 720.131077] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs"
disables this message.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
[ 840.136869] INFO: task kworker/u4:6:113 blocked for more than 120
seconds.
[ 840.136918] Not tainted 4.4.0-31-generic #50-Ubuntu
[ 840.136937] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs"
disables this message.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
[ 1320.160212] INFO: task kworker/u4:6:113 blocked for more than 120
seconds.
[ 1320.160262] Not tainted 4.4.0-31-generic #50-Ubuntu
[ 1320.160282] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs"
disables this message.
The disk contains an unclean file system (0, 0).
The file system wasn't safely closed on Windows. Fixing.
[ 1920.189420] INFO: task kworker/u4:4:89 blocked for more than 120
seconds.
[ 1920.189469] Not tainted 4.4.0-31-generic #50-Ubuntu
[ 1920.189488] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs"
disables this message.
[ 2160.201123] INFO: task mount.ntfs:815 blocked for more than 120
seconds.
[ 2160.201173] Not tainted 4.4.0-31-generic #50-Ubuntu
[ 2160.201193] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs"
disables this message.
Did not find any restart pages in $LogFile and it was not empty.
The file system wasn't safely closed on Windows. Fixing.
The disk contains an unclean file system (0, 0).
The file system wasn't safely closed on Windows. Fixing.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-36-generic 4.4.0-36.55
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: cash 3480 F...m pulseaudio
/dev/snd/controlC0: cash 3480 F.... pulseaudio
CurrentDesktop: XFCE
Date: Mon Sep 12 21:59:05 2016
EcryptfsInUse: Yes
HibernationDevice: RESUME=/dev/mapper/PC--vg-swap_1
MachineType: Sony Corporation VGN-CR320E
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-36-generic
root=/dev/mapper/hostname--vg-root ro splash quiet vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-36-generic N/A
linux-backports-modules-4.4.0-36-generic N/A
linux-firmware 1.157.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R2101Q0
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnPhoenixTechnologiesLTD:bvrR2101Q0:bd06/02/2008:svnSonyCorporation:pnVGN-CR320E:pvrC101RVGA:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-CR320E
dmi.product.version: C101RVGA
dmi.sys.vendor: Sony Corporation
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