Saif Taifur Anwar, I'm closing this report, as your crash report is
manually attached (also, please don't compress/tar attachments as it
makes it harder for developers to review).

Please follow these instructions to have apport report a new bug about your 
crash that can be dealt with by the automatic retracer. First, execute at a 
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y 
dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in 
/etc/default/apport and restart. Now reproduce the crash, then open a terminal, 
navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see .

However, if after doing this you would still like to have a crash report posted 
to Launchpad, for example to ease triage and add others to your report, one 
would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/FILENAME.crash

Where FILENAME is the actual name of the file found in the folder.

However, the process outlined above will deal with this issue more

Also, it wouldn't be most helpful to attach your crash report manually
to this report and reopen it.

Thank you for your help.

Helpful bug reporting tips:

** Changed in: linux (Ubuntu)
   Importance: High => Undecided

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

** Attachment removed: "crash and logs.tar.gz"

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  Ubuntu 16.04 Xenial hard crashing on ACER E3-11-P0D8

Status in linux package in Ubuntu:

Bug description:
  About a month ago I installed the latest Ubuntu 16.04 Xenial on my
  ACER E3-11-P0D8 laptop. Since then, it randomly freeze up while I
  work. It generally takes 10-20 mins to do that.

  Out of frustration, I started to change the kernel. It seems that
  every >4.0 kernel is freezing up my system. Now i am stable at 3.19.8
  from here:

  Please note: When using old kernel ( 3.19.8 ) i have no crash. But
  when i use the latest one, it freeze up and i can not use anything (
  no kernel panic, no terminal, nothing, keyboard mouse doesn't work ).

  The freeze happens very randomly. It can take 5 mins or hours after
  working. And it takes me to switch off the laptop and start it again.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
   /dev/snd/controlC0:  saif       1431 F.... pulseaudio
  Date: Tue Jun 14 20:39:57 2016
  HibernationDevice: RESUME=UUID=f2e69a50-3159-4db7-be6b-10bc5072fc65
  InstallationDate: Installed on 2016-05-14 (31 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b48a Chicony Electronics Co., Ltd 
   Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire E3-112
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic.efi.signed 
root=UUID=665e2c47-366b-4bc0-9142-8ae6796d1b72 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install) 08/20/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag R2
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
dmi:bvnInsydeCorp.:bvrV1.10:bd08/20/2014:svnAcer:pnAspireE3-112:pvrV1.10:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: Aspire E3-112
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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