This is a pretty standard 04ca:3014 BT adapter according to dmesg. But then something happens and the device disappears from the system. This must be a platform specific issue.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: Qualcomm Atheros Bluetooth 4.0 not working on Ubuntu 16.04 Status in linux package in Ubuntu: Incomplete Bug description: While using Windows with my Acer Aspire E5-573, I'm able to use the Bluetooth: 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc QCA9565 / AR9565 Wireless Network Adapter [11ad:0803] I've installed Ubuntu 16.04 in dual boot. While using Ubuntu, the Bluetooth adapter is the only piece of hardware that does not work. $ dmesg | grep -i bluetooth [ 20.905534] Bluetooth: Core ver 2.21 [ 20.905548] Bluetooth: HCI device and connection manager initialized [ 20.905551] Bluetooth: HCI socket layer initialized [ 20.905553] Bluetooth: L2CAP socket layer initialized [ 20.905557] Bluetooth: SCO socket layer initialized [ 21.477624] Bluetooth: Can't change to loading configuration err [ 21.477654] Bluetooth: Loading patch file failed [ 124.347977] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 124.347980] Bluetooth: BNEP filters: protocol multicast [ 124.347985] Bluetooth: BNEP socket layer initialized ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-28-generic 4.4.0-28.47 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 Uname: Linux 4.4.0-28-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: vinicius 1913 F.... pulseaudio /dev/snd/controlC1: vinicius 1913 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jun 30 22:27:24 2016 HibernationDevice: RESUME=UUID=8ab51bc9-dd7d-4e30-9c74-696b6bb851ef InstallationDate: Installed on 2016-06-23 (7 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Acer Aspire E5-573 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic.efi.signed root=UUID=216c2bbc-7194-46dc-929e-2a02be497343 ro quiet splash RelatedPackageVersions: linux-restricted-modules-4.4.0-28-generic N/A linux-backports-modules-4.4.0-28-generic N/A linux-firmware 1.157.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/16/2016 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.37 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.37:bd02/16/2016:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573 dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
