I am extremely happy to tell you the manufacturer has solved my problem! They emailed me to do:
Open terminal sudo modprobe -r psmouse sudo modprobe psmouse proto=imps sudo gedit etc/modprobe.d/options I found that after the first 2 commands Trackpad starts working. The 3rd command opens gedit so that I would save the commands to load them at boot time. I created file etc/modprobe.d/trackpad.conf modprobe -r psmouse modprobe psmouse proto=imps Owner is root, 644, like all other files in the directory. So far it does not work. Can someone please tell me how to load that configuration at boot time? Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1645011 Title: CyPS/2 Cypress Trackpad driver errors Status in linux package in Ubuntu: Confirmed Bug description: System: Kernel: 4.4.0-47-generic x86_64 (64 bit gcc: 5.4.0) Desktop: MATE 1.14.1 (Gtk 3.18.9-1ubuntu3.1) Distro: Linux Mint 18 Sarah Machine: System: China product: ZM180 v: 1.0 Mobo: China model: ZM180 v: Type2 - Board Version Bios: INSYDE v: f date: 11/21/2014 Mouse cursor of the Trackpad does not move, and the slightest touch of trackpad - which is inevitable when typing on the laptop keyboard, without any direct intended touch of the trackpad - generates lots of wrong signals, like the input focus jumps to another application, the typed text becomes deleted, etc. The computer is unusable without external mouse and keyboard. Intended touch of the trackpad hangs the system: the cursor of the external mouse keeps moving, but no longer can select text or close a window. Here is current config info: ~ $ xinput -list-props 12 Device 'CyPS/2 Cypress Trackpad': Device Enabled (138): 1 Coordinate Transformation Matrix (140): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000 Device Accel Profile (267): 1 Device Accel Constant Deceleration (268): 2.500000 Device Accel Adaptive Deceleration (269): 1.000000 Device Accel Velocity Scaling (270): 12.500000 Synaptics Edges (292): 60, 1440, 37, 663 Synaptics Finger (293): 25, 30, 0 Synaptics Tap Time (294): 180 Synaptics Tap Move (295): 72 Synaptics Tap Durations (296): 180, 100, 100 Synaptics ClickPad (297): 0 Synaptics Middle Button Timeout (298): 75 Synaptics Two-Finger Pressure (299): 282 Synaptics Two-Finger Width (300): 112 Synaptics Scrolling Distance (301): -33, -33 Synaptics Edge Scrolling (302): 1, 0, 0 Synaptics Two-Finger Scrolling (303): 1, 0 Synaptics Move Speed (304): 1.000000, 1.750000, 0.120846, 0.000000 Synaptics Off (305): 0 Synaptics Locked Drags (306): 0 Synaptics Locked Drags Timeout (307): 5000 Synaptics Tap Action (308): 2, 3, 0, 0, 1, 3, 2 Synaptics Click Action (309): 1, 3, 2 Synaptics Circular Scrolling (310): 0 Synaptics Circular Scrolling Distance (311): 0.100000 Synaptics Circular Scrolling Trigger (312): 0 Synaptics Circular Pad (313): 0 Synaptics Palm Detection (314): 0 Synaptics Palm Dimensions (315): 160, 200 Synaptics Coasting Speed (316): 20.000000, 50.000000 Synaptics Pressure Motion (317): 30, 160 Synaptics Pressure Motion Factor (318): 1.000000, 1.000000 Synaptics Resolution Detect (319): 1 Synaptics Grab Event Device (320): 0 Synaptics Gestures (321): 1 Synaptics Capabilities (322): 1, 1, 1, 1, 1, 1, 1 Synaptics Pad Resolution (323): 11, 15 Synaptics Area (324): 0, 0, 0, 0 Synaptics Noise Cancellation (325): 8, 8 Device Product ID (256): 2, 17 Device Node (257): "/dev/input/event6" In Windows 10 Trackpad worked fine. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: victor 1503 F.... pulseaudio /dev/snd/controlC0: victor 1503 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Linux 18 HibernationDevice: RESUME=UUID=c1648d66-21b3-48af-8934-38618df15a87 InstallationDate: Installed on 2016-11-24 (2 days ago) InstallationMedia: Linux Mint 18 "Sarah" - Release amd64 20160628 MachineType: China ZM180 Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic root=UUID=bfc0bc71-03b3-4d7f-b94e-8b4c4125406b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 RelatedPackageVersions: linux-restricted-modules-4.4.0-47-generic N/A linux-backports-modules-4.4.0-47-generic N/A linux-firmware 1.157.5 Tags: sarah Uname: Linux 4.4.0-47-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/21/2014 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: f dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZM180 dmi.board.vendor: China dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: China dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvrf:bd11/21/2014:svnChina:pnZM180:pvr1.0:rvnChina:rnZM180:rvrType2-BoardVersion:cvnChina:ct10:cvrChassisVersion: dmi.product.name: ZM180 dmi.product.version: 1.0 dmi.sys.vendor: China To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645011/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
