apport information
** Tags added: apport-collected
** Description changed:
Since the kernel upgraded from 4.4.0-31-generic the touchpad on my
Toshiba Tecra laptop has not been functioning correctly.
Whenever I try and do two finger srcolling it also thinks I'm doing a
two finger tap to to rightclick, making two finger scrolling almost
impossible.
It is the same for both kernel updates since 4.4.0-31. If I boot from
4.4.0-31 then the touchpad works fine.
If I do an xinput in the later kernels it shows :-
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Microsoft Wired Keyboard 600 id=10 [slave pointer
(2)]
⎜ ↳ Microsoft Comfort Mouse 6000 id=11 [slave pointer
(2)]
⎜ ↳ AlpsPS/2 ALPS DualPoint Stick id=15 [slave pointer
(2)]
⎜ ↳ AlpsPS/2 ALPS DualPoint TouchPad id=14 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Power Button id=8 [slave
keyboard (3)]
↳ Microsoft Wired Keyboard 600 id=9 [slave
keyboard (3)]
↳ TOSHIBA Web Camera - FHD id=12 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave
keyboard (3)]
↳ Toshiba input device
The AlpsPS/2 devices aren't aren't present when booting with 4.4.0.31:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Microsoft Wired Keyboard 600 id=10 [slave pointer
(2)]
⎜ ↳ Microsoft Comfort Mouse 6000 id=11 [slave pointer
(2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Power Button id=8 [slave
keyboard (3)]
↳ Microsoft Wired Keyboard 600 id=9 [slave
keyboard (3)]
↳ TOSHIBA Web Camera - FHD id=12 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave
keyboard (3)]
↳ Toshiba input device id=15 [slave keyboard
(3)]
Any ideas?
Thanks.
+ ---
+ ApportVersion: 2.20.1-0ubuntu2.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: nick 1867 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=5f888cc2-be17-45fe-9b4c-c8cf49eb1db8
+ InstallationDate: Installed on 2017-02-03 (4 days ago)
+ InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
+ MachineType: TOSHIBA TECRA A40-C
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed
root=UUID=7c18c2ca-0cc6-4c2c-80ba-194bbbc22646 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
+ RelatedPackageVersions:
+ linux-restricted-modules-4.4.0-62-generic N/A
+ linux-backports-modules-4.4.0-62-generic N/A
+ linux-firmware 1.157.6
+ Tags: xenial xenial
+ Uname: Linux 4.4.0-62-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/12/2016
+ dmi.bios.vendor: TOSHIBA
+ dmi.bios.version: Version 7.40
+ dmi.board.asset.tag: 0000000000
+ dmi.board.name: TECRA A40-C
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: Version A0
+ dmi.chassis.asset.tag: 0000000000
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: TOSHIBA
+ dmi.chassis.version: Version 1.0
+ dmi.modalias:
dmi:bvnTOSHIBA:bvrVersion7.40:bd07/12/2016:svnTOSHIBA:pnTECRAA40-C:pvrPS463E-01C003EN:rvnTOSHIBA:rnTECRAA40-C:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
+ dmi.product.name: TECRA A40-C
+ dmi.product.version: PS463E-01C003EN
+ dmi.sys.vendor: TOSHIBA
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1662589/+attachment/4814927/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1662589
Title:
Touchpad not working correctly after kernel upgrade
Status in linux package in Ubuntu:
Confirmed
Status in linux source package in Xenial:
Incomplete
Bug description:
Since the kernel upgraded from 4.4.0-31-generic the touchpad on my
Toshiba Tecra laptop has not been functioning correctly.
Whenever I try and do two finger srcolling it also thinks I'm doing a
two finger tap to to rightclick, making two finger scrolling almost
impossible.
It is the same for both kernel updates since 4.4.0-31. If I boot from
4.4.0-31 then the touchpad works fine.
If I do an xinput in the later kernels it shows :-
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Microsoft Wired Keyboard 600 id=10 [slave pointer
(2)]
⎜ ↳ Microsoft Comfort Mouse 6000 id=11 [slave pointer
(2)]
⎜ ↳ AlpsPS/2 ALPS DualPoint Stick id=15 [slave pointer
(2)]
⎜ ↳ AlpsPS/2 ALPS DualPoint TouchPad id=14 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Power Button id=8 [slave
keyboard (3)]
↳ Microsoft Wired Keyboard 600 id=9 [slave
keyboard (3)]
↳ TOSHIBA Web Camera - FHD id=12 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave
keyboard (3)]
↳ Toshiba input device
The AlpsPS/2 devices aren't aren't present when booting with 4.4.0.31:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Microsoft Wired Keyboard 600 id=10 [slave pointer
(2)]
⎜ ↳ Microsoft Comfort Mouse 6000 id=11 [slave pointer
(2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Power Button id=8 [slave
keyboard (3)]
↳ Microsoft Wired Keyboard 600 id=9 [slave
keyboard (3)]
↳ TOSHIBA Web Camera - FHD id=12 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave
keyboard (3)]
↳ Toshiba input device id=15 [slave keyboard
(3)]
Any ideas?
Thanks.
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nick 1867 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=5f888cc2-be17-45fe-9b4c-c8cf49eb1db8
InstallationDate: Installed on 2017-02-03 (4 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
MachineType: TOSHIBA TECRA A40-C
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed
root=UUID=7c18c2ca-0cc6-4c2c-80ba-194bbbc22646 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
RelatedPackageVersions:
linux-restricted-modules-4.4.0-62-generic N/A
linux-backports-modules-4.4.0-62-generic N/A
linux-firmware 1.157.6
Tags: xenial xenial
Uname: Linux 4.4.0-62-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/12/2016
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 7.40
dmi.board.asset.tag: 0000000000
dmi.board.name: TECRA A40-C
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias:
dmi:bvnTOSHIBA:bvrVersion7.40:bd07/12/2016:svnTOSHIBA:pnTECRAA40-C:pvrPS463E-01C003EN:rvnTOSHIBA:rnTECRAA40-C:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA A40-C
dmi.product.version: PS463E-01C003EN
dmi.sys.vendor: TOSHIBA
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