apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1681313/+attachment/4859414/+files/IwConfig.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1681313 Title: "port does not support device sleep" on Dell Precision 5520 Status in linux package in Ubuntu: Confirmed Bug description: I'm seeing messages like below on Dell Precision 5520, which is on an Ubuntu certified hardware list: https://certification.ubuntu.com/hardware/201610-25144/ BIOS is updated to the latest version available: 1.1.3 The system has this SATA controller: 00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31) And this 256 GB SSD disk: Model Number: SanDisk X400 2.5 7MM 256GB Firmware Revision: X4130012 There is a firmware upgrade available for SSD storage on Dell website, but unfortunately, the installer is Windows only (a weird thing for a Ubuntu certified hardware IMO) - therefore, I was no able to apply it. dmesg entries which show up follow below: [35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x4050000 action 0xe frozen [35713.825701] ata2.00: irq_stat 0x00000040, connection status changed [35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch } [35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED [35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq 12288 out res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA bus error) [35713.825709] ata2.00: status: { DRDY } [35713.825711] ata2: hard resetting link [35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310) [35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded [35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out [35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out [35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04) [35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded [35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out [35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out [35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04) [35714.555383] ata2.00: configured for UDMA/133 [35714.555399] ahci 0000:00:17.0: port does not support device sleep [35714.555493] ata2: EH complete [36324.490477] ata2.00: exception Emask 0x10 SAct 0x40000000 SErr 0x4050000 action 0xe frozen [36324.490480] ata2.00: irq_stat 0x00000040, connection status changed [36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch } [36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED [36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq 12288 out res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA bus error) [36324.490488] ata2.00: status: { DRDY } [36324.490490] ata2: hard resetting link [36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310) [36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded [36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out [36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out [36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04) [36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded [36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out [36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out [36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04) [36325.219965] ata2.00: configured for UDMA/133 [36325.219982] ahci 0000:00:17.0: port does not support device sleep [36325.220079] ata2: EH complete [38355.555685] ata2.00: exception Emask 0x10 SAct 0x8000000 SErr 0x4050000 action 0xe frozen [38355.555688] ata2.00: irq_stat 0x00000040, connection status changed [38355.555690] ata2: SError: { PHYRdyChg CommWake DevExch } [38355.555693] ata2.00: failed command: READ FPDMA QUEUED [38355.555695] ata2.00: cmd 60/20:d8:78:b4:3a/00:00:12:00:00/40 tag 27 ncq 16384 in res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA bus error) [38355.555697] ata2.00: status: { DRDY } [38355.555699] ata2: hard resetting link [38356.282999] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310) [38356.284112] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded [38356.284114] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out [38356.284116] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out [38356.284151] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04) [38356.286531] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded [38356.286533] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out [38356.286534] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out [38356.286582] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04) [38356.288209] ata2.00: configured for UDMA/133 [38356.288219] ahci 0000:00:17.0: port does not support device sleep [38356.288271] ata2: EH complete --- ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tch 2160 F.... pulseaudio CurrentDesktop: Unity DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 DistroRelease: Ubuntu 16.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=3f002b46-6b2f-42e8-95cd-1b0bdec9eb71 InstallationDate: Installed on 2017-03-22 (18 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 1bcf:2b95 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Precision 5520 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-72-generic.efi.signed root=UUID=e38db0de-7f52-4cab-839b-6bfb046d4665 ro acpi_rev_override quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49 RelatedPackageVersions: linux-restricted-modules-4.4.0-72-generic N/A linux-backports-modules-4.4.0-72-generic N/A linux-firmware 1.157.8 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: xenial Uname: Linux 4.4.0-72-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 0GPNW9 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd01/18/2017:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0GPNW9:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.name: Precision 5520 dmi.sys.vendor: Dell Inc. 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