apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1683577/+attachment/4864760/+files/IwConfig.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1683577 Title: QCA9377 WIFI does not work Status in linux package in Ubuntu: Incomplete Bug description: My laptop, acer E5-575-53EJ, sometimes boots without wifi connection being detected. Restarting the network-manager sometimes fixes the problem. dmesg | grep ath shows the kernel log. The system finishes booting at 12.x seconds with no wifi connections. Network-manager is restarted around 3x seconds and connection is established around 78.x seconds. Then firmware crashed at 624 seconds, followed by a successful recovery. At 915.x seconds a suspend is attempted, followed by a restart of network-manager scheduled by systemd. Connect was lost. Launching Wicd network manager recovers the connection, but the network-manager shows nothing. Ubuntu: 17.04, kernel: 4.10.0-19-generic Firmware: I tired the qca firmware at https://github.com/kvalo/ath10k-firmware/tree/master/QCA9377/hw1.0 . all three files have the same md5 as the one installed by default. Hardware: 02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31) [ 0.177594] pci 0000:02:00.0: [168c:0042] type 00 class 0x028000 [ 0.177626] pci 0000:02:00.0: reg 0x10: [mem 0xb1000000-0xb11fffff 64bit] [ 0.177800] pci 0000:02:00.0: PME# supported from D0 D3hot D3cold [ 0.177871] pci 0000:02:00.0: System wakeup disabled by ACPI Additional info: When this laptop was running 1.23 bios, linux has reported repeated PCIE errors. I upgraded bios to 1.25 and PCIE errors are gone, however wifi does not improve. [ 1.917547] ath10k_pci 0000:02:00.0: pci irq msi oper_irq_mode 2 irq_mode 0 reset_mode 0 [ 2.196931] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/pre-cal-pci-0000:02:00.0.bin failed with error -2 [ 2.196945] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/cal-pci-0000:02:00.0.bin failed with error -2 [ 2.198777] ath10k_pci 0000:02:00.0: qca9377 hw1.1 target 0x05020001 chip_id 0x003821ff sub 11ad:08a6 [ 2.198779] ath10k_pci 0000:02:00.0: kconfig debug 0 debugfs 1 tracing 1 dfs 0 testmode 0 [ 2.199128] ath10k_pci 0000:02:00.0: firmware ver WLAN.TF.1.0-00267-1 api 5 features ignore-otp crc32 79cea2c7 [ 2.264639] ath10k_pci 0000:02:00.0: board_file api 2 bmi_id N/A crc32 93da0176 [ 4.066350] ath10k_pci 0000:02:00.0: htt-ver 3.1 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 [ 4.071835] ath: EEPROM regdomain: 0x69 [ 4.071835] ath: EEPROM indicates we should expect a direct regpair map [ 4.071837] ath: Country alpha2 being used: 00 [ 4.071837] ath: Regpair used: 0x69 [ 4.076946] ath10k_pci 0000:02:00.0 wlp2s0: renamed from wlan0 [ 8.562060] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 12.760910] ath: EEPROM regdomain: 0x8348 [ 12.760911] ath: EEPROM indicates we should expect a country code [ 12.760912] ath: doing EEPROM country->regdmn map search [ 12.760913] ath: country maps to regdmn code: 0x3a [ 12.760914] ath: Country alpha2 being used: US [ 12.760914] ath: Regpair used: 0x3a [ 12.760915] ath: regdomain 0x8348 dynamically updated by country IE [ 22.051491] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 22.052023] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 22.052471] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 22.092738] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 22.195128] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 32.478247] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 39.400234] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 50.115130] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 50.577978] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 55.781520] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 55.884352] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 63.402603] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 68.063646] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 68.526311] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 76.300734] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 76.557875] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 79.876632] ath: EEPROM regdomain: 0x8348 [ 79.876632] ath: EEPROM indicates we should expect a country code [ 79.876633] ath: doing EEPROM country->regdmn map search [ 79.876633] ath: country maps to regdmn code: 0x3a [ 79.876634] ath: Country alpha2 being used: US [ 79.876634] ath: Regpair used: 0x3a [ 79.876635] ath: regdomain 0x8348 dynamically updated by country IE [ 624.156177] ath10k_pci 0000:02:00.0: firmware crashed! (uuid bf526e81-5227-4645-969c-085d34525169) [ 624.156238] ath10k_pci 0000:02:00.0: qca9377 hw1.1 target 0x05020001 chip_id 0x003821ff sub 11ad:08a6 [ 624.156255] ath10k_pci 0000:02:00.0: kconfig debug 0 debugfs 1 tracing 1 dfs 0 testmode 0 [ 624.158628] ath10k_pci 0000:02:00.0: firmware ver WLAN.TF.1.0-00267-1 api 5 features ignore-otp crc32 79cea2c7 [ 624.160240] ath10k_pci 0000:02:00.0: board_file api 2 bmi_id N/A crc32 93da0176 [ 624.160262] ath10k_pci 0000:02:00.0: htt-ver 3.1 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 [ 624.162288] ath10k_pci 0000:02:00.0: firmware register dump: [ 624.162294] ath10k_pci 0000:02:00.0: [00]: 0x05020001 0x000015B3 0x00985B3A 0x00955B31 [ 624.162297] ath10k_pci 0000:02:00.0: [04]: 0x00985B3A 0x00060730 0x00000004 0x00000000 [ 624.162301] ath10k_pci 0000:02:00.0: [08]: 0x00955A00 0x00438A0C 0x004510FC 0x00420970 [ 624.162304] ath10k_pci 0000:02:00.0: [12]: 0x00000009 0x00000000 0x00952CD0 0x00952CE6 [ 624.162307] ath10k_pci 0000:02:00.0: [16]: 0x00952CC4 0x0091080D 0x00000000 0x00000000 [ 624.162310] ath10k_pci 0000:02:00.0: [20]: 0x40985B3A 0x0040E788 0x00400000 0x00421888 [ 624.162313] ath10k_pci 0000:02:00.0: [24]: 0x809BF546 0x0040E7E8 0x00426470 0xC0985B3A [ 624.162316] ath10k_pci 0000:02:00.0: [28]: 0x809B90D8 0x0040E958 0x00000018 0x0042EA0C [ 624.162319] ath10k_pci 0000:02:00.0: [32]: 0x809B859A 0x0040E9A8 0x0040E9CC 0x00428D74 [ 624.162322] ath10k_pci 0000:02:00.0: [36]: 0x8091D252 0x0040E9C8 0x00000000 0x00000001 [ 624.162325] ath10k_pci 0000:02:00.0: [40]: 0x809EDD7B 0x0040EA78 0x00437544 0x00429428 [ 624.162328] ath10k_pci 0000:02:00.0: [44]: 0x809EB6A6 0x0040EA98 0x00437544 0x00000001 [ 624.162332] ath10k_pci 0000:02:00.0: [48]: 0x80911210 0x0040EAE8 0x00000010 0x004041D0 [ 624.162335] ath10k_pci 0000:02:00.0: [52]: 0x80911154 0x0040EB28 0x00400000 0x00000000 [ 624.162337] ath10k_pci 0000:02:00.0: [56]: 0x8091122D 0x0040EB48 0x00000000 0x00400600 [ 626.151981] ath10k_pci 0000:02:00.0: device successfully recovered [ 915.588782] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 915.589236] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 915.590017] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 915.590411] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 915.656260] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 927.591541] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 927.694493] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 932.042186] ath: EEPROM regdomain: 0x8348 [ 932.042186] ath: EEPROM indicates we should expect a country code [ 932.042187] ath: doing EEPROM country->regdmn map search [ 932.042187] ath: country maps to regdmn code: 0x3a [ 932.042188] ath: Country alpha2 being used: US [ 932.042188] ath: Regpair used: 0x3a [ 932.042188] ath: regdomain 0x8348 dynamically updated by country IE [ 933.156208] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 933.156738] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 933.224851] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 933.327286] ath10k_pci 0000:02:00.0: no channel configured; ignoring frame(s)! [ 939.611019] ath: EEPROM regdomain: 0x8348 [ 939.611022] ath: EEPROM indicates we should expect a country code [ 939.611023] ath: doing EEPROM country->regdmn map search [ 939.611025] ath: country maps to regdmn code: 0x3a [ 939.611027] ath: Country alpha2 being used: US [ 939.611028] ath: Regpair used: 0x3a [ 939.611030] ath: regdomain 0x8348 dynamically updated by country IE --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dxin 1759 F.... pulseaudio CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 HibernationDevice: RESUME=UUID=3a61dd24-2c20-464b-bf52-79af9b66e9ad InstallationDate: Installed on 2017-02-25 (52 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f2:b571 Chicony Electronics Co., Ltd Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Acer Aspire E5-575 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=da6f0c60-1c1e-4491-b7f7-95bea77d1c2e ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: Upgraded to zesty on 2017-04-15 (4 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/03/2017 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.25 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Ironman_SK dmi.board.vendor: Acer dmi.board.version: V1.25 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.25:bd03/03/2017:svnAcer:pnAspireE5-575:pvrV1.25:rvnAcer:rnIronman_SK:rvrV1.25:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-575 dmi.product.version: V1.25 dmi.sys.vendor: Acer --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dxin 1759 F.... pulseaudio CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 HibernationDevice: RESUME=UUID=3a61dd24-2c20-464b-bf52-79af9b66e9ad InstallationDate: Installed on 2017-02-25 (52 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f2:b571 Chicony Electronics Co., Ltd Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Acer Aspire E5-575 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=da6f0c60-1c1e-4491-b7f7-95bea77d1c2e ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: Upgraded to zesty on 2017-04-15 (4 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/03/2017 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.25 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Ironman_SK dmi.board.vendor: Acer dmi.board.version: V1.25 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.25:bd03/03/2017:svnAcer:pnAspireE5-575:pvrV1.25:rvnAcer:rnIronman_SK:rvrV1.25:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-575 dmi.product.version: V1.25 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1683577/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
