[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1673250
Title:
Internal HUAWEI Mobile Broadband Module not showing up as USB device
Status in linux package in Ubuntu:
Expired
Bug description:
Hi,
I am running an Acer P645 with internal USB UMTS modem.
The modem works using a 16.04.1 live USB stick,
but not on the installed on-disk 16.04.2.
Below is the lsusb -v in from the live-USB where the UMTS modem works,
first the USB Hub usb2, then the Huawei device. The information
from the running system where the modem does not show up is attached through
apport.
I also have access to dmesg on both systems, see further below
for the successful case. I also tried to copy kernel and modules
from the live-USB to the hadr disk, booted successfully,
but still nothing in lsusb. I also tried a few times to use
for i in /sys/bus/pci/drivers/[uoex]hci_hcd/*:*; do
echo "${i##*/}" > "${i%/*}/unbind"
echo "${i##*/}" > "${i%/*}/bind"
done
for resetting the bus, still the same.
I would welcome some suggestions what to test, if there could be
a firmware issue blocking the UMTS, if teh modem could be blacklisted
(how do I check that ?) whether udev or systemd could be a problem,
whether there could be a missing package in the HDD installation (which?!)
or if UEFI in the boot chain ("sdhci: Secure Digital Host Controller
Interface driver")
could cause an issue.
Or if it makes sense to manually run usb_modeswitch (how?)
without the device even be in lsusb ?
Yours,
Steffen
============================================================
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 4.04
iManufacturer 3 Linux 4.4.0-31-generic xhci-hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 9
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x88 0x00
PortPwrCtrlMask 0xff 0xff
Hub Port Status:
Port 1: 0000.0503 highspeed power enable connect
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Port 5: 0000.0503 highspeed power enable connect
Port 6: 0000.0503 highspeed power enable connect
Port 7: 0000.0103 power enable connect
Port 8: 0000.0103 power enable connect
Port 9: 0000.0100 power
Device Status: 0x0001
Self Powered
Bus 002 Device 006: ID 12d1:1570 Huawei Technologies Co., Ltd.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 255 Vendor Specific Class
bDeviceSubClass 2
bDeviceProtocol 1
bMaxPacketSize0 64
idVendor 0x12d1 Huawei Technologies Co., Ltd.
idProduct 0x1570
bcdDevice 0.01
iManufacturer 5 Huawei Technologies Co., Ltd.
iProduct 4 HUAWEI Mobile Broadband Module
iSerial 0
bNumConfigurations 2
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 295
bNumInterfaces 5
bConfigurationValue 1
iConfiguration 2 configuration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 500mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 2
bInterfaceProtocol 1
iInterface 0
** UNRECOGNIZED: 05 24 00 10 01
** UNRECOGNIZED: 04 24 02 03
** UNRECOGNIZED: 05 24 01 00 00
** UNRECOGNIZED: 05 24 06 00 00
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 5
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 2
bInterfaceProtocol 2
iInterface 0
** UNRECOGNIZED: 05 24 00 10 01
** UNRECOGNIZED: 04 24 02 02
** UNRECOGNIZED: 05 24 01 00 01
** UNRECOGNIZED: 05 24 06 01 01
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 2
bInterfaceProtocol 3
iInterface 0
** UNRECOGNIZED: 05 24 00 10 01
** UNRECOGNIZED: 04 24 02 02
** UNRECOGNIZED: 05 24 01 00 02
** UNRECOGNIZED: 05 24 06 02 02
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 11 Chip/SmartCard
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
ChipCard Interface Descriptor:
bLength 54
bDescriptorType 33
bcdCCID 1.10 (Warning: Only accurate for version 1.0)
nMaxSlotIndex 0
bVoltageSupport 7 5.0V 3.0V 1.8V
dwProtocols 3 T=0 T=1
dwDefaultClock 3250
dwMaxiumumClock 3250
bNumClockSupported 1
dwDataRate 8737 bps
dwMaxDataRate 8737 bps
bNumDataRatesSupp. 1
dwMaxIFSD 254
dwSyncProtocols 00000007 2-wire 3-wire I2C
dwMechanical 00000000
dwFeatures 000207B6
Auto configuration based on ATR
Auto activation on insert
Auto clock change
Auto baud rate change
Auto PPS made by CCID
CCID can set ICC in clock stop mode
NAD value other than 0x00 accepted
Auto IFSD exchange
Short APDU level exchange
dwMaxCCIDMsgLen 271
bClassGetResponse echo
bClassEnvelope echo
wlcdLayout none
bPINSupport 0
bMaxCCIDBusySlots 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04 EP 4 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 8
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x85 EP 5 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 8
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x86 EP 6 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 4
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 4
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 2
bInterfaceProtocol 7
iInterface 0
** UNRECOGNIZED: 05 24 00 10 01
** UNRECOGNIZED: 0d 24 0f 01 05 00 00 00 ea 05 03 00 01
** UNRECOGNIZED: 05 24 06 04 04
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x87 EP 7 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 5
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 4
bAlternateSetting 1
bNumEndpoints 3
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 2
bInterfaceProtocol 7
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x87 EP 7 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 5
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x88 EP 8 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x05 EP 5 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 87
bNumInterfaces 2
bConfigurationValue 2
iConfiguration 3 configuration 1
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 500mA
Interface Association:
bLength 8
bDescriptorType 11
bFirstInterface 0
bInterfaceCount 2
bFunctionClass 2 Communications
bFunctionSubClass 14
bFunctionProtocol 0
iFunction 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 2 Communications
bInterfaceSubClass 14
bInterfaceProtocol 0
iInterface 0
CDC Header:
bcdCDC 1.10
CDC MBIM:
bcdMBIMVersion 1.00
wMaxControlMessage 1024
bNumberFilters 16
bMaxFilterSize 20
wMaxSegmentSize 1500
bmNetworkCapabilities 0x20
8-byte ntb input size
CDC Union:
bMasterInterface 0
bSlaveInterface 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 5
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 10 CDC Data
bInterfaceSubClass 0 Unused
bInterfaceProtocol 2
iInterface 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 2
bInterfaceClass 10 CDC Data
bInterfaceSubClass 0 Unused
bInterfaceProtocol 2
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 32
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 255 Vendor Specific Class
bDeviceSubClass 2
bDeviceProtocol 1
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0000
(Bus Powered)
============================================================
dmesg from the live-USB system, where loading succeeded:
[ 27.969230] usb 2-5: new high-speed USB device number 6 using xhci_hcd
[ 28.099108] usb 2-5: New USB device found, idVendor=12d1, idProduct=1570
[ 28.099112] usb 2-5: New USB device strings: Mfr=5, Product=4,
SerialNumber=0
[ 28.099113] usb 2-5: Product: HUAWEI Mobile Broadband Module
[ 28.099115] usb 2-5: Manufacturer: Huawei Technologies Co., Ltd.
[ 28.126501] usbcore: registered new interface driver usbserial
[ 28.126814] usbcore: registered new interface driver usbserial_generic
[ 28.126934] usbserial: USB Serial support registered for generic
[ 28.138853] usbcore: registered new interface driver option
[ 28.138874] usbserial: USB Serial support registered for GSM modem (1-port)
[ 28.139003] option 2-5:1.0: GSM modem (1-port) converter detected
[ 28.139103] usb 2-5: GSM modem (1-port) converter now attached to ttyUSB0
[ 28.139128] option 2-5:1.1: GSM modem (1-port) converter detected
[ 28.139205] usb 2-5: GSM modem (1-port) converter now attached to ttyUSB1
[ 28.139231] option 2-5:1.2: GSM modem (1-port) converter detected
[ 28.139305] usb 2-5: GSM modem (1-port) converter now attached to ttyUSB2
============================================================
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-66-generic 4.4.0-66.87
ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
Uname: Linux 4.4.0-66-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: sneumann 3622 F.... pulseaudio
/dev/snd/controlC0: sneumann 3622 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Mar 15 21:11:13 2017
HibernationDevice: RESUME=UUID=02898e95-482f-4b5b-995a-f988fe79a8b0
InstallationDate: Installed on 2017-01-03 (70 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
MachineType: Acer TMP645-M
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-66-generic.efi.signed
root=/dev/mapper/ssd-root--trusty ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-4.4.0-66-generic N/A
linux-backports-modules-4.4.0-66-generic N/A
linux-firmware 1.157.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/30/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: BAD40_HW
dmi.board.vendor: Acer
dmi.board.version: V2.14
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.14:bd04/30/2015:svnAcer:pnTMP645-M:pvrV2.14:rvnAcer:rnBAD40_HW:rvrV2.14:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: TMP645-M
dmi.product.version: V2.14
dmi.sys.vendor: Acer
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