This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1694199
Title:
TV Tuner (Hauppauge WinTV-NOVA-T USB2) is not being recognised
Status in linux package in Ubuntu:
Confirmed
Bug description:
Tuner works on my laptop (Ubuntu 16.04) but not on my desktop Ubuntu 17.04
(uname -a: Linux machine 4.10.0-21-generic #23-Ubuntu SMP Fri Apr 28 16:14:22
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux).
This link (https://linuxtv.org/wiki/index.php/DVB-T_USB_Devices) says:
the tuner is supported since kernel 2.6.13,
its Hardware (?) is dib3000mc and
firmware is dvb-usb-nova-t-usb2-02.fw.
Tuner firmware was copied from laptop to desktop /lib/firmware
-rw-r--r-- 1 root root 11023 Dec 10 22:39
/lib/firmware/dvb-usb-nova-t-usb2-02.fw
On Desktop (where the problem exists)
lsusb shows Bus 001 Device 004: ID 2040:9300 Hauppauge WinTV NOVA-T USB2
(cold) *
* Tuner shows light out when cold. If I boot into Windows light goes on. When
I return to Linux light remains on and lsusb reports warm.
dmesg |grep dvb shows dvb_usb_dibusb_mc_common: Unknown symbol __symbol_get
(err 0) ------- Whether tuner warm or cold
This page
(https://www.linuxtv.org/wiki/index.php/Hauppauge_WinTV-NOVA-T-USB2) states the
following drivers are required:
- dib3000-common.ko
- dib3000mc.ko
- dvb-usb.ko
- dvb-usb-dibusb-common.ko
- dvb-usb-nova-t-usb2.ko
lsmod|grep dvb shows:
dvb_usb_dibusb_common 16384 0
dvb_usb 24576 1 dvb_usb_dibusb_common
dvb_core 126976 1 dvb_usb
rc_core 28672 1 dvb_usb
lsmod|grep dib shows:
dvb_usb_dibusb_common 16384 0
dib3000mc 20480 0
dibx000_common 16384 1 dib3000mc
dvb_usb 24576 1 dvb_usb_dibusb_common
"dvb-usb-nova-t-usb2.ko" is located in
/lib/modules/4.10.0-21-generic/kernel/drivers/media/usb/dvb-usb/dvb-usb-nova-t-usb2.ko.
However modprobe "dvb-usb-nova-t-usb2.ko" outputs
"modprobe: FATAL: Module dvb-usb-nova-t-usb2.ko not found in directory
/lib/modules/4.10.0-21-generic"
and modprobe "dvb-usb-nova-t-usb2" outputs
"modprobe: ERROR: could not insert 'dvb_usb_nova_t_usb2': Unknown
symbol in module, or unknown parameter (see dmesg)"
dmesg |grep dvb shows
[ 2.481132] dvb_usb_dibusb_mc_common: Unknown symbol __symbol_get (err 0)
------ upon boot
[ 646.407012] dvb_usb_dibusb_mc_common: Unknown symbol __symbol_get (err 0)
------ upon modprobe
With reference to https://wiki.ubuntu.com/Kernel/Firmware, using command
"udevadm monitor --property"
there is nothing reported for a "SUB-SYSTEM Firmware" event and driver
"dvb-usb-nova-t-usb2" is not mentioned.
The TV tuner is plugged into a USB2 only back plug on Desktop and PC
is operating in BIOS (not UEFI) mode.
On my laptop where the card works, dmesg|grep dvb provides
[ 186.878500] dvb-usb: found a 'Hauppauge WinTV-NOVA-T usb2' in cold
state, will try to load a firmware
[ 186.889946] dvb-usb: downloading firmware from file
'dvb-usb-nova-t-usb2-02.fw'
[ 186.970174] dvb-usb: generic DVB-USB module successfully
deinitialized and disconnected.
[ 186.970655] usbcore: registered new interface driver
dvb_usb_nova_t_usb2
[ 188.882272] dvb-usb: found a 'Hauppauge WinTV-NOVA-T usb2' in warm
state.
[ 188.882562] dvb-usb: will pass the complete MPEG2 transport stream
to the software demuxer.
[ 188.887424] dvb-usb: MAC address: XX:XX:XX:XX:XX:XX
[ 188.947464] dvb-usb: schedule remote query interval to 100 msecs.
[ 188.947467] dvb-usb: Hauppauge WinTV-NOVA-T usb2 successfully
initialized and connected.
Also lsmod reports the presence of dvb-usb-nova-t-usb2
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic 4.10.0-21.23
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: spudlink 2011 F.... pulseaudio
/dev/snd/controlC1: spudlink 2011 F.... pulseaudio
/dev/snd/controlC0: spudlink 2011 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Mon May 29 13:29:17 2017
HibernationDevice: RESUME=UUID=468cfd2f-7272-4c4a-a9ca-a1f0d6a89587
InstallationDate: Installed on 2016-12-12 (167 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
IwConfig:
enp0s31f6 no wireless extensions.
lo no wireless extensions.
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 2040:9300 Hauppauge WinTV NOVA-T USB2 (cold)
Bus 001 Device 003: ID 046d:08d7 Logitech, Inc. QuickCam Communicate STX
Bus 001 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic
root=UUID=ef5cd7f7-a4a5-47fa-9476-0a28fda40e86 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.10.0-21-generic N/A
linux-backports-modules-4.10.0-21-generic N/A
linux-firmware 1.164.1
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to zesty on 2017-04-16 (42 days ago)
dmi.bios.date: 03/14/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F6
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B150M-D3H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF6:bd03/14/2016:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnB150M-D3H-CF:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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