This was not helpful. When I enter it I'm asked for a password. I don't have a password and I have no idea what the program is actually asking for
Sent from my iPhone > On Jun 5, 2017, at 7:20 AM, Joseph Salisbury <joseph.salisb...@canonical.com> > wrote: > > You may need to run the following from a terminal: > > sudo apt-get install -f > sudo apt-get clean > sudo apt-get update > > Then re-install the package or updates. > > If that does not resolve your issue, please mark the bug as "Confirmed" > > ** Changed in: linux (Ubuntu) > Importance: Undecided => Low > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1695764 > > Title: > package linux-image-4.8.0-53-generic (not installed) failed to > install/upgrade: subprocess new pre-installation script returned error > exit status 128 > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > i have no idea what this is even about. you need to make installation > of upgrades easy and seamless. I am not a computer programmer and have > no desire to become one > > ProblemType: Package > DistroRelease: Ubuntu 16.10 > Package: linux-image-4.8.0-53-generic (not installed) > ProcVersionSignature: Ubuntu 4.8.0-52.55-generic 4.8.17 > Uname: Linux 4.8.0-52-generic x86_64 > ApportVersion: 2.20.3-0ubuntu8.3 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: roger 2166 F.... pulseaudio > Date: Sun Jun 4 13:40:27 2017 > ErrorMessage: subprocess new pre-installation script returned error exit > status 128 > HibernationDevice: RESUME=UUID=aff2a5c6-bb76-4bd4-b022-7d9db08e88ef > InstallationDate: Installed on 2016-08-09 (299 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > Lsusb: > Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub > Bus 001 Device 004: ID 04f2:b404 Chicony Electronics Co., Ltd > Bus 001 Device 003: ID 13fe:4200 Kingston Technology Company Inc. > Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > MachineType: ASUSTeK COMPUTER INC. X551MA > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-52-generic.efi.signed > root=UUID=847bc7de-faae-4f2d-8159-4d0a219aa41a ro quiet splash vt.handoff=7 > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: grub-pc N/A > SourcePackage: linux > Title: package linux-image-4.8.0-53-generic (not installed) failed to > install/upgrade: subprocess new pre-installation script returned error exit > status 128 > UpgradeStatus: Upgraded to yakkety on 2017-01-30 (125 days ago) > dmi.bios.date: 12/06/2013 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: X551MA.211 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: X551MA > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrX551MA.211:bd12/06/2013:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: > dmi.product.name: X551MA > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1695764/+subscriptions -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1695764 Title: package linux-image-4.8.0-53-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Incomplete Bug description: i have no idea what this is even about. you need to make installation of upgrades easy and seamless. I am not a computer programmer and have no desire to become one ProblemType: Package DistroRelease: Ubuntu 16.10 Package: linux-image-4.8.0-53-generic (not installed) ProcVersionSignature: Ubuntu 4.8.0-52.55-generic 4.8.17 Uname: Linux 4.8.0-52-generic x86_64 ApportVersion: 2.20.3-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: roger 2166 F.... pulseaudio Date: Sun Jun 4 13:40:27 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=aff2a5c6-bb76-4bd4-b022-7d9db08e88ef InstallationDate: Installed on 2016-08-09 (299 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 04f2:b404 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 13fe:4200 Kingston Technology Company Inc. Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X551MA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-52-generic.efi.signed root=UUID=847bc7de-faae-4f2d-8159-4d0a219aa41a ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-4.8.0-53-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: Upgraded to yakkety on 2017-01-30 (125 days ago) dmi.bios.date: 12/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X551MA.211 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X551MA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.211:bd12/06/2013:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X551MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1695764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
