*** This bug is a duplicate of bug 1699108 *** https://bugs.launchpad.net/bugs/1699108
Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1699108, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find. ** Tags removed: need-duplicate-check ** This bug has been marked a duplicate of bug 1699108 package linux-image-4.4.0-81-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1699077 Title: package linux-image-4.4.0-81-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: New Bug description: Ubuntu 16.04 LTS. Started to use the OS in April and first met this trouble in May 26 trying to update the OS. The software update repeatedly stacks when installing an OS update. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-81-generic (not installed) ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-54-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: default 2083 F.... pulseaudio /dev/snd/controlC0: default 2083 F.... pulseaudio Date: Tue Jun 20 18:10:45 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=f9d2fc3a-73c9-4704-8e76-31db19676875 InstallationDate: Installed on 2017-03-17 (95 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) IwConfig: enp0s31f6 no wireless extensions. lo no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 001 Device 002: ID 046d:c051 Logitech, Inc. G3 (MX518) Optical Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: System manufacturer System Product Name ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-54-generic.efi.signed root=UUID=bf75e64b-39b9-47a6-bbb0-30348d83febf ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A RfKill: 0: hci0: Bluetooth Soft blocked: yes Hard blocked: no SourcePackage: linux Title: package linux-image-4.4.0-81-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/04/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0323 dmi.board.asset.tag: Default string dmi.board.name: PRIME H270M-PLUS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0323:bd01/04/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH270M-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1699077/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp