This change was made by a bot.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1702196

Title:
  package linux-image-4.4.0-83-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I was installing updates via the Ubuntu Software app rather than using
  apt-get. The app just hung (was left for over 10 minutes with only 3
  updates to install) so I restarted Ubuntu and received this
  notification about a system error.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-83-generic (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
  Uname: Linux 4.4.0-81-generic x86_64
  NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
  ApportVersion: 2.20.1-0ubuntu2.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1911 F.... pulseaudio
                        parallels   2524 F.... pulseaudio
  Date: Tue Jul  4 01:05:37 2017
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  HibernationDevice: RESUME=UUID=3274c4aa-8891-4205-8433-3d67d56ccc59
  InstallationDate: Installed on 2017-01-11 (173 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s5    no wireless extensions.
   
   lxcbr0    no wireless extensions.
  MachineType: Parallels Software International Inc. Parallels Virtual Platform
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic 
root=UUID=58cb750f-9189-4d46-abec-3ca85115cadd ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-4.4.0-83-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/03/2017
  dmi.bios.vendor: Parallels Software International Inc.
  dmi.bios.version: 12.2.0 (41591)
  dmi.board.name: Parallels Virtual Platform
  dmi.board.vendor: Parallels Software International Inc.
  dmi.board.version: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Parallels Software International Inc.
  dmi.modalias: 
dmi:bvnParallelsSoftwareInternationalInc.:bvr12.2.0(41591):bd04/03/2017:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct10:cvr:
  dmi.product.name: Parallels Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: Parallels Software International Inc.

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