You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1703166

Title:
  package linux-image-4.4.0-83-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The update process was hung during system update.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-83-generic (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
  Uname: Linux 4.4.0-81-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  make       1548 F.... pulseaudio
  Date: Sun Jul  9 08:13:50 2017
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  HibernationDevice: RESUME=UUID=92ce252f-024b-46ce-a27a-e133cea2f14d
  InstallationDate: Installed on 2016-10-18 (263 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  MachineType: ASUSTeK Computer INC. 1015PE
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic 
root=UUID=442027d8-5f16-4645-a299-b425cdd99dff ro splash quiet
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
  SourcePackage: linux
  Title: package linux-image-4.4.0-83-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/06/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1015PE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1301:bd05/06/2011:svnASUSTeKComputerINC.:pn1015PE:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1015PE
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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