** Also affects: ubuntu-power-systems
Importance: Undecided
Status: New
** Changed in: ubuntu-power-systems
Importance: Undecided => High
** Changed in: ubuntu-power-systems
Status: New => In Progress
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https://bugs.launchpad.net/bugs/1654068
Title:
Ubuntu 16.04.02: Error message "kernel version is not supported" is
logged during fadump, dump capture will be successful.
Status in The Ubuntu-power-systems project:
In Progress
Status in makedumpfile package in Ubuntu:
Fix Released
Status in makedumpfile source package in Xenial:
Confirmed
Status in makedumpfile source package in Yakkety:
Confirmed
Bug description:
== Comment: #0 - PAVITHRA R. PRAKASH - 2016-12-25 23:00:37 ==
---Problem Description---
Ubuntu 16.04.02: Error message "kernel version is not supported" is
logged during fadump, dump capture will be successful.
---Steps to Reproduce---
1. Configure fadump.
2. Trigger crash.
Logs
=====
root@alp9:/home/ubuntu# service kdump status
? kdump.service
Loaded: not-found (Reason: No such file or directory)
Active: inactive (dead)
root@alp9:/home/ubuntu# kdump-config show
DUMP_MODE: fadump
USE_KDUMP: 1
KDUMP_SYSCTL: kernel.panic_on_oops=1
KDUMP_COREDIR: /var/crash
/var/lib/kdump/vmlinuz: symbolic link to /boot/vmlinux-4.8.0-32-generic
kdump initrd:
/var/lib/kdump/initrd.img: symbolic link to
/var/lib/kdump/initrd.img-4.8.0-32-generic
current state: ready to fadump
[-1;-1f[ 3.187917]
kdump-tools[1049]: Starting kdump-tools: * running makedumpfile -c -d 31
/proc/vmcore /var/crash/201612220208/dump-incomplete
Copying data : [100.0 %] |
[ 5.711820] kdump-tools[1049]: The kernel version is not supported.
[ 5.712201] kdump-tools[1049]: The makedumpfile operation may be
incomplete.
[ 5.712515] kdump-tools[1049]: The dumpfile is saved to
/var/crash/201612220208/dump-incomplete.
[ 5.712849] kdump-tools[1049]: makedumpfile Completed.
[ 5.720901] kdump-tools[1049]: * kdump-tools: saved vmcore in
/var/crash/201612220208
[ 5.916826] kdump-tools[1049]: * running makedumpfile --dump-dmesg
/proc/vmcore /var/crash/201612220208/dmesg.201612220208
[ 5.941113] kdump-tools[1049]: The kernel version is not supported.
[ 5.941612] kdump-tools[1049]: The makedumpfile operation may be
incomplete.
[ 5.941969] kdump-tools[1049]: The dmesg log is saved to
/var/crash/201612220208/dmesg.201612220208.
[ 5.942340] kdump-tools[1049]: makedumpfile Completed.
[ 5.942648] kdump-tools[1049]: * kdump-tools: saved dmesg content in
/var/crash/201612220208
[ 5.994508] kdump-tools[1049]: Thu, 22 Dec 2016 02:08:35 -0500
[ 6.018241] kdump-tools[1049]: Rebooting.
[ 6.025884] reboot: Restarting system
== Comment: #3 - Hari Krishna Bathini - 2017-01-04 07:14:19 ==
Canonical,
Please pick the latest version of makedumpfile (v1.6.1) which
officially supports 4.8 kernels.
Thanks
Hari
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