This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1708692 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: zesty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1708692 Title: Bluetooth not working - Ubuntu 17.04 (Lenovo Ideapad 100-15IBY) Status in linux package in Ubuntu: Incomplete Bug description: I know there were some threads about the ideapad bluetooth already... But the solution(s) did not work at my end so far. Bluetooth seems to work (blueman is installed) But it won't find any devices. Here is the information on my system (according to what was requested in earlier posts): **uname -a** Linux Desmodus 4.10.0-30-generic #34-Ubuntu SMP Mon Jul 31 19:38:17 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux **lsb_release -a** No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 17.04 Release: 17.04 Codename: zesty **lsusb** Bus 001 Device 002: ID 8087:07e6 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 004: ID 13d3:3494 IMC Networks Bus 002 Device 003: ID 174f:1169 Syntek Bus 002 Device 002: ID 1bcf:0535 Sunplus Innovation Technology Inc. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub **hciconfig -a** hci0: Type: Primary Bus: USB BD Address: 80:A5:89:C6:12:8C ACL MTU: 820:8 SCO MTU: 255:16 UP RUNNING PSCAN ISCAN RX bytes:1746 acl:0 sco:0 events:118 errors:0 TX bytes:3782 acl:0 sco:0 commands:115 errors:0 Features: 0xff 0xff 0xff 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF PARK Link mode: SLAVE ACCEPT Name: 'Desmodus' Class: 0x0c010c Service Classes: Rendering, Capturing Device Class: Computer, Laptop HCI Version: 4.0 (0x6) Revision: 0xb LMP Version: 4.0 (0x6) Subversion: 0x8723 Manufacturer: Realtek Semiconductor Corporation (93) sudo cat /sys/kernel/debug/usb/devices | awk '/13d3/' RS= T: Bus=02 Lev=01 Prnt=01 Port=03 Cnt=03 Dev#= 4 Spd=12 MxCh= 0 D: Ver= 2.10 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=13d3 ProdID=3494 Rev= 2.00 S: Manufacturer=Realtek S: Product=Bluetooth Radio S: SerialNumber=00e04c000001 C:* #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=500mA I:* If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb E: Ad=81(I) Atr=03(Int.) MxPS= 16 Ivl=1ms E: Ad=02(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms E: Ad=82(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms I:* If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb E: Ad=03(O) Atr=01(Isoc) MxPS= 0 Ivl=1ms E: Ad=83(I) Atr=01(Isoc) MxPS= 0 Ivl=1ms I: If#= 1 Alt= 1 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb E: Ad=03(O) Atr=01(Isoc) MxPS= 9 Ivl=1ms E: Ad=83(I) Atr=01(Isoc) MxPS= 9 Ivl=1ms I: If#= 1 Alt= 2 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb E: Ad=03(O) Atr=01(Isoc) MxPS= 17 Ivl=1ms E: Ad=83(I) Atr=01(Isoc) MxPS= 17 Ivl=1ms I: If#= 1 Alt= 3 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb E: Ad=03(O) Atr=01(Isoc) MxPS= 25 Ivl=1ms E: Ad=83(I) Atr=01(Isoc) MxPS= 25 Ivl=1ms I: If#= 1 Alt= 4 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb E: Ad=03(O) Atr=01(Isoc) MxPS= 33 Ivl=1ms E: Ad=83(I) Atr=01(Isoc) MxPS= 33 Ivl=1ms I: If#= 1 Alt= 5 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb E: Ad=03(O) Atr=01(Isoc) MxPS= 49 Ivl=1ms E: Ad=83(I) Atr=01(Isoc) MxPS= 49 Ivl=1ms lspci -nn | grep Net 04:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708692/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp