apport information ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1722838/+attachment/4967984/+files/AlsaInfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1722838 Title: No sound and Microsd Card reader not working on Asus e200ha Status in linux package in Ubuntu: Confirmed Bug description: Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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