Disabling Thunderbolt support in the BIOS (F2 during boot) worked for me. Suspend works.
Don't know when/if I'll need the Thunderbolt. This works for now. Thanks! Can I provide any additional info to help you debug/fix this properly? Cheers, Walter Before disabling Thunderbolt: [ 4694.667622] wlp58s0: deauthenticating from xx:xx:xx:xx:xx:xx by local choice (Reason: 3=DEAUTH_LEAVING) [ 4694.679878] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 4696.418854] PM: Syncing filesystems ... done. [ 4696.426577] PM: Preparing system for sleep (mem) [ 4696.426825] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 4696.428577] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 4696.429797] PM: Suspending system (mem) [ 4696.429831] Suspending console(s) (use no_console_suspend to debug) [ 4696.645611] xhci_hcd 0000:39:00.0: WARN: xHC CMD_RUN timeout [ 4696.645628] suspend_common(): xhci_pci_suspend+0x0/0xd0 returns -110 [ 4696.645632] pci_pm_suspend(): hcd_pci_suspend+0x0/0x30 returns -110 [ 4696.645636] dpm_run_callback(): pci_pm_suspend+0x0/0x150 returns -110 [ 4696.645642] PM: Device 0000:39:00.0 failed to suspend async: error -110 [ 4696.645836] PM: Some devices failed to suspend, or early wake event detected [ 4696.653802] PM: resume of devices complete after 7.960 msecs [ 4696.654412] PM: Finishing wakeup. [ 4696.654413] Restarting tasks ... done. [ 4696.713358] PM: Syncing filesystems ... done. [ 4696.724043] PM: Preparing system for sleep (freeze) [ 4696.724263] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 4696.726226] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 4696.727480] PM: Suspending system (freeze) [ 4696.727481] Suspending console(s) (use no_console_suspend to debug) [ 4696.727681] xhci_hcd 0000:39:00.0: WARN: xHC CMD_RUN timeout [ 4696.727685] suspend_common(): xhci_pci_suspend+0x0/0xd0 returns -110 [ 4696.727687] pci_pm_suspend(): hcd_pci_suspend+0x0/0x30 returns -110 [ 4696.727688] dpm_run_callback(): pci_pm_suspend+0x0/0x150 returns -110 [ 4696.727690] PM: Device 0000:39:00.0 failed to suspend async: error -110 [ 4696.727901] PM: Some devices failed to suspend, or early wake event detected [ 4696.735295] PM: resume of devices complete after 7.392 msecs [ 4696.735495] PM: Finishing wakeup. After disabling Thunderbolt: [ 467.806774] wlp58s0: deauthenticating from xx:xx:xx:xx:xx:xx by local choice (Reason: 3=DEAUTH_LEAVING) [ 467.819709] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 469.526719] PM: Syncing filesystems ... done. [ 469.536851] PM: Preparing system for sleep (mem) [ 469.537149] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 469.538896] Freezing remaining freezable tasks ... (elapsed 0.000 seconds) done. [ 469.539665] PM: Suspending system (mem) [ 469.539701] Suspending console(s) (use no_console_suspend to debug) [ 469.759779] ACPI : EC: event blocked [ 470.973736] PM: suspend of devices complete after 1217.757 msecs [ 470.995596] PM: late suspend of devices complete after 21.855 msecs [ 470.996271] ACPI : EC: interrupt blocked [ 470.999072] xhci_hcd 0000:00:14.0: System wakeup enabled by ACPI [ 471.035732] PM: noirq suspend of devices complete after 40.130 msecs [ 471.036567] ACPI: Preparing to enter system sleep state S3 [ 471.043286] ACPI : EC: EC stopped [ 471.043288] PM: Saving platform NVS memory [ 471.043385] Disabling non-boot CPUs ... [ 471.046076] smpboot: CPU 1 is now offline [ 471.073211] Broke affinity for irq 123 [ 471.073217] Broke affinity for irq 124 [ 471.073229] Broke affinity for irq 126 [ 471.073284] Broke affinity for irq 286 [ 471.074352] smpboot: CPU 2 is now offline [ 471.096769] Broke affinity for irq 1 [ 471.096776] Broke affinity for irq 8 [ 471.096781] Broke affinity for irq 9 [ 471.096785] Broke affinity for irq 12 [ 471.096789] Broke affinity for irq 14 [ 471.096793] Broke affinity for irq 16 [ 471.096798] Broke affinity for irq 17 [ 471.096806] Broke affinity for irq 51 [ 471.096815] Broke affinity for irq 122 [ 471.096820] Broke affinity for irq 123 [ 471.096823] Broke affinity for irq 124 [ 471.096827] Broke affinity for irq 125 [ 471.096832] Broke affinity for irq 126 [ 471.096871] Broke affinity for irq 281 [ 471.096875] Broke affinity for irq 286 [ 471.097940] smpboot: CPU 3 is now offline [ 471.111695] ACPI: Low-level resume complete [ 471.111808] ACPI : EC: EC started [ 471.111809] PM: Restoring platform NVS memory [ 471.112606] Suspended for 16.485 seconds [ 471.113987] Enabling non-boot CPUs ... [ 471.123998] x86: Booting SMP configuration: [ 471.123998] smpboot: Booting Node 0 Processor 1 APIC 0x2 [ 471.124625] cache: parent cpu1 should not be sleeping [ 471.124746] microcode: sig=0x806e9, pf=0x40, revision=0x4e [ 471.125660] CPU1 is up [ 471.136138] smpboot: Booting Node 0 Processor 2 APIC 0x1 [ 471.137181] cache: parent cpu2 should not be sleeping [ 471.137352] microcode: sig=0x806e9, pf=0x40, revision=0x62 [ 471.137540] CPU2 is up [ 471.156250] smpboot: Booting Node 0 Processor 3 APIC 0x3 [ 471.157265] cache: parent cpu3 should not be sleeping [ 471.157669] CPU3 is up [ 471.165191] ACPI: Waking up from system sleep state S3 [ 471.196043] acpi LNXPOWER:13: Turning OFF [ 471.196118] acpi LNXPOWER:12: Turning OFF [ 471.196196] acpi LNXPOWER:11: Turning OFF [ 471.196272] acpi LNXPOWER:10: Turning OFF [ 471.196348] acpi LNXPOWER:0f: Turning OFF [ 471.196416] acpi LNXPOWER:0e: Turning OFF [ 471.196490] acpi LNXPOWER:0d: Turning OFF [ 471.196563] acpi LNXPOWER:0c: Turning OFF [ 471.196630] acpi LNXPOWER:0b: Turning OFF [ 471.196702] acpi LNXPOWER:0a: Turning OFF [ 471.196769] acpi LNXPOWER:09: Turning OFF [ 471.196840] acpi LNXPOWER:08: Turning OFF [ 471.196918] acpi LNXPOWER:07: Turning OFF [ 471.196985] acpi LNXPOWER:06: Turning OFF [ 471.197056] acpi LNXPOWER:05: Turning OFF [ 471.197124] acpi LNXPOWER:04: Turning OFF [ 471.197194] acpi LNXPOWER:03: Turning OFF [ 471.197428] acpi LNXPOWER:02: Turning OFF [ 471.197498] acpi LNXPOWER:01: Turning OFF [ 471.197653] acpi LNXPOWER:00: Turning OFF [ 471.197941] ACPI : EC: interrupt unblocked [ 471.251846] xhci_hcd 0000:00:14.0: System wakeup disabled by ACPI [ 471.251969] PM: noirq resume of devices complete after 54.184 msecs [ 471.264031] PM: early resume of devices complete after 11.850 msecs [ 471.264151] ACPI : EC: event unblocked [ 471.267830] rtc_cmos 00:01: System wakeup disabled by ACPI [ 471.271174] [drm] GuC firmware load skipped [ 471.331527] xhci_hcd 0000:00:14.0: port 2 resume PLC timeout [ 471.350544] xhci_hcd 0000:00:14.0: port 0 resume PLC timeout [ 471.588354] usb 1-1: reset full-speed USB device number 2 using xhci_hcd [ 471.636129] atkbd serio0: Spurious ACK on isa0060/serio0. Some program might be trying to access hardware directly. [ 471.848381] usb 1-3: reset full-speed USB device number 3 using xhci_hcd [ 472.108365] usb 1-5: reset high-speed USB device number 4 using xhci_hcd [ 472.322376] PM: resume of devices complete after 1058.346 msecs [ 472.322482] usb 1-3:1.0: rebind failed: -517 [ 472.322485] usb 1-3:1.1: rebind failed: -517 [ 472.322860] PM: Finishing wakeup. [ 472.322862] Restarting tasks ... [ 472.326625] [drm] RC6 on [ 472.335473] done. [ 472.384807] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 472.745752] Bluetooth: hci0: using rampatch file: qca/rampatch_usb_00000302.bin [ 472.745753] Bluetooth: hci0: QCA: patch rome 0x302 build 0x138, firmware rome 0x302 build 0x111 [ 472.774362] Bluetooth: hci0: using NVM file: qca/nvm_usb_00000302.bin [ 474.700499] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 477.092327] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 477.154581] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 481.855276] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 481.885353] wlp58s0: authenticate with xx:xx:xx:xx:xx:xx [ 481.926682] wlp58s0: send auth to xx:xx:xx:xx:xx:xx (try 1/3) [ 481.927932] wlp58s0: authenticated [ 481.931775] wlp58s0: associate with xx:xx:xx:xx:xx:xx (try 1/3) [ 481.934181] wlp58s0: RX AssocResp from xx:xx:xx:xx:xx:xx (capab=0x431 status=0 aid=3) [ 481.937511] wlp58s0: associated [ 481.937553] IPv6: ADDRCONF(NETDEV_CHANGE): wlp58s0: link becomes ready [ 481.939904] ath: EEPROM regdomain: 0x8210 [ 481.939906] ath: EEPROM indicates we should expect a country code [ 481.939906] ath: doing EEPROM country->regdmn map search [ 481.939907] ath: country maps to regdmn code: 0x37 [ 481.939907] ath: Country alpha2 being used: NL [ 481.939908] ath: Regpair used: 0x37 [ 481.939908] ath: regdomain 0x8210 dynamically updated by country IE -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F.... pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
