This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1730680 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: artful -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730680 Title: Shutdown failure in 17.10 with Nvidia Nouveau Driver Status in linux package in Ubuntu: Incomplete Bug description: The following errors display at shutdown. The system never shuts down and I must hold down the power key to turn the system off. The hardware is a Dell 7559 laptop with Intel / Nvidia Prime Graphics GTX 960M. The display driver in use is the Nouveau driver. wlp5s0: failed to remove key (1, ff:ff:ff:ff:ff:ff) from hardare (-22) watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] INFO: rcu_sched self-detected stall on CPU $3...: (14999 ticks this GP) idle=e6e/1400000000001/0 softirq:55865/55865 fqs:7490 $ (t=15000 jiffies g=41392 c=41391 q=3432) watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] INFO: task systemd-timesyn:305 blocked for more than 120 seconds. Tained: G DEL 4.13-0-16-generic $19-ubuntu "echo 0 > /proc/sys/kernel/hung_task_timeout_sec" disables this message INFO: task systemd-timesyn:305 blocked for more than 120 seconds. Tained: G DEL 4.13-0-16-generic $19-ubuntu "echo 0 > /proc/sys/kernel/hung_task_timeout_sec" disables this message watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [plymouthd:4561] At this point I had to hold down the power key to turn off the system. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730680/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp