Today I installed Android File Transfer for Linux on a computer affected
by this bug. This app appears to be an effective workaround for the
problem with Nautilus, as it can see the camera, navigate its SD card
storage and transfer ("Download") files to the computer.
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https://bugs.launchpad.net/bugs/1730150
Title:
Nautilus unable to see the storage in my Fuji HS30EXR PTP canera since
upgrading from Ubuntu 17.04 to 17.10
Status in linux package in Ubuntu:
Incomplete
Bug description:
What happens:
Something appears to have changed in Nautilus after Nautilus version
1:3.20.4-0ubuntu2 (as in Ubuntu 17.04) and by version 1:3.26.0.0ubuntu1 (as in
Ubuntu 17.10)*, causing the storage on my USB PTP camera (a Fujifilm HS30EXR)
not to be visible to Nautilus when the camera is connected to the computer via
USB and switched on. (Camera firmware was updated and the camera retested on
two Ubuntu 17.10 computers)
What is expected to happen:
On my remaining Ubuntu 17.04 computer (and earlier versions) the camera
always pops up in the Nautilus left-hand sidebar when the camera is connected
via USB and switched on.
To reproduce the bug:
1. Launch "Files" from the Dock
2. Connect a Fujifilm HS30EXR camera (WITH an SD card installed) via USB
3. Observe if camera can be browsed in Nautilus.
What is still working:
Three other cameras were tested and found not to have this problem with
Nautilus: Acorn Ltl5310A (with SD card storage), Nikon P340 (SD card) and
Olympus C8080WZ (xD and CF cards).
More detail:
Apport information report attached.
Problem occurs when logged in to either Gnome or Unity Desktop in
Ubuntu 17.10.
On a prompt from an askubuntu.com user I also tested the Fuji camera
on a Ubuntu 17.10 live USB (64 bit ISO downloaded 2 Nov 2017) and
found the problem to occur there as well.
Problems with Fuji cameras may have occurred in the past and been
fixed - see Bug #1273498
* Problem may have appeared on or before Nautilus version 3.24.2.1
(Fedora WS 26), but was not observed in Fedora 25
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: alan 1376 F.... pulseaudio
/dev/snd/controlC0: alan 1376 F.... pulseaudio
/dev/snd/controlC1: alan 1376 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 5 11:33:43 2017
GvfsMonitorError:
This tool has been deprecated, use 'gio mount' instead.
See 'gio help mount' for more info.
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=d20ac35f-b382-4cd9-8e3d-89b62ff15b02
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2017-02-09 (268 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
IwConfig:
enp2s0 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7817
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic
root=UUID=4f5ff60f-71fa-4354-8c46-85a532f5e205 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
RfKill:
SourcePackage: linux
Symptom: storage
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
11:34:19.352: The udisks-daemon is running (name-owner :1.1).
UpgradeStatus: Upgraded to artful on 2017-10-20 (15 days ago)
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.version: 2.0
dmi.sys.vendor: MSI
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